ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.
The incident is now resolved. Please note that new user activations, ADK activations and self-service token management tasks can now be completed on ANZ Transactive - Global. Password reset requests are advised to contact our ANZ Customer Service Centres for assistance.
Posted Nov 25, 2022 - 20:06 AEDT
Investigating
We have identified an issue that is impacting the ANZ Transactive-Global self service function for Password resets and ANZ Digital Key (ADK) user activations. Users will experience an "Internal System Error" message for password resets and "Unable to proceed" message for ADK activations. Please contact ANZ Customer Service Centres if you require assistance with any of the above requirements.
We apologise for the inconvenience.
Impacted Geographies: Global
Posted Nov 24, 2022 - 21:49 AEDT
This incident affected: ANZ Transactive - Global (Service Requests).
