ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.

For more information, contact your ANZ Customer Service Centre.

Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance
ANZ Wholesale Digital Maintenance Notification - Transactive - Trade/APEA
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 2026 - 04:00 AEST
Scheduled - ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 12/04/2026 04:00 AEST
End Time: 12/04/2026 21:00 AEST

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Apr 12, 2026 04:00-21:00 AEST
ANZ Transactive - Global Operational
ANZ Transactive – Global Logon Operational
Accounts Balance & Transactions - Statements Operational
Commercial Cards Operational
Service Requests Operational
Payments Operational
Liquidity Management Operational
ANZ Transactive – Global mobile Operational
Foreign Exchange Operational
ANZ Fileactive Operational
Balance & Transaction Reporting (BTR) - Intraday Operational
Balance & Transaction Reporting (BTR) - End of Day Operational
Payments - Managed File Transfer (MFT) Operational
Payments - API Operational
Cheque and Remittance Processing Operational
Austraclear Processing Operational
Real Time Notifications (RTN) Operational
Fileactive - Website - Logon Operational
Trade Payable Finance, Invoices and Guarantees Operational
FX Request for Quote (RFQ) - API Operational
Returned Items Operational
Reply/Acknowledgement Files Operational
ANZ Cashactive Operational
ANZ Cashactive Virtual Operational
ANZ Cashactive Control Operational
ANZ Virtual Account Management (VAM) Operational
ANZ Cashactive Fusion Operational
Start of Day Processing Operational
API Gateway Operational
ANZ Cashactive - Logon Operational
ANZ Transactive - Trade/ APEA Under Maintenance
ANZ Transactive Trade - Logon Under Maintenance
Trade Finance and Reporting Under Maintenance
Trade Finance payment processing Under Maintenance
Payments Processing Under Maintenance
ANZ Institutional Data and Analytics Operational
Data Insights Operational
Fees and Charges Operational
Other Services Operational
Customer Service Centre IVR service Operational
ANZ Commercial Cards Processing Operational
ANZ Cash Asia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ANZ Maintenance Notification - Fileactive Apr 12, 2026 23:00 - Apr 13, 2026 02:00 AEST

ANZ Fileactive Scheduled Change

Start Time: 12/04/2026 23:00 AEST
End Time: 13/04/2026 02:00 AEST

Change Details
ANZ will be performing system maintenance on ANZ Fileactive services which will result in an outage.

During this period, Intraday Balance and Transaction reporting, will not be delivered during the outage window. Inward Osko Payments will be held and processed once all services are restored. Outward Payments will be rejected and customers will have to re-send after the outage. ANZ Payment Solutions, Cashactive API's, and Fileactive API's will also be unavailable.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Posted on Apr 07, 2026 - 15:45 AEST
Apr 12, 2026
ANZ Maintenance Notification - Transactive - Global and Fileactive
Completed - The scheduled maintenance has been completed.
Apr 12, 07:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 23:30 AEST
Scheduled - ANZ Transactive - Global and Fileactive Scheduled Change

Start Time: 11/04/2026 23:30 AEST
End Time: 12/04/2026 07:30 AEST

Change Details
ANZ will be undertaking a change to our systems that will impact the availability of a number of digital services. The following services will be unavailable during the maintenance window.

ANZ Transactive - Global users will be unable to logon and perform any banking services during the maintenance window.
All payment processing via ANZ Fileactive services will be unavailable. Payments created during this period will be held and released following the completion of the maintenance activity.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Apr 9, 15:32 AEST
Apr 11, 2026
Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026
ANZ Incident Notification - Balance & Transaction Reporting Delays
Resolved - This incident has been resolved.
Apr 8, 11:04 AEST
Update - We are continuing to investigate this issue.
Apr 8, 10:34 AEST
Investigating - ANZ Fileactive
Start Time: 08/04/2026 09:00 AEST
Resolution Time: 08/04/2026 11:00 AEST

Incident Details
Due to an issue in processing the End of Day Balance and Transaction reporting, some customers may experience delays in receiving the Balance and Transaction Reporting in ANZ Fileactive. Technology teams are monitoring the progress and we will update you with expected delivery times.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Australia and New Zealand
Apr 8, 09:14 AEST
Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026
ANZ Maintenance Notification - Transactive - Global and Fileactive
Completed - The scheduled maintenance has been completed.
Apr 5, 03:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 02:00 AEST
Scheduled - ANZ Transactive - Global and Fileactive Scheduled Change

Start Time: 05/04/2026 02:00 AEST
End Time: 05/04/2026 03:30 AEST

Change Details

ANZ will be performing system maintenance on core system services, which will result in an outage.

During which following services will be impacted:

ANZ Transactive Global
ANZ Transactive - Global customer will be able to login. However, menu options such as Operating Account, Loans, Commercial Cards and Self-Service requests will not be available.

Real-time balance and transaction reporting, including intraday reporting will be unavailable. All payments including Osko will be warehoused and will be processed after the outage period.

ANZ Fileactive
ANZ Fileactive customers will experience delays in file processing and in receiving reply files. Real-time balance and transaction reporting will not be available.

Inward payments will continue to settle. However, funds will only be made available to customers after maintenance.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Apr 1, 15:53 AEDT
Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026
ANZ Incident Notification - Liquidity Management Sweeps Hong Kong
Resolved - ANZ Liquidity Management
Start Time: 02/04/2026 04:00 AEDT
Resolution Time: 02/04/2026 15:15 AEDT

Please be advised the outstanding Sweep transactions have now been processed and no further actions required.
Apr 2, 15:19 AEDT
Update - Please be advised the impacted end of day sweeps have been reviewed by technology teams and a small number of failed transactions will be processed to correct the positions as at 1 April 2026. The processing will be completed before the end of day today (2 April 2026). Once this processing is complete, we will provide a status update.

We apologise for the inconvenience.

Impacted Geographies: Hong Kong (Sweeps)
Apr 2, 12:40 AEDT
Investigating - ANZ Liquidity Management
Start Time: 02/04/2026 04:00 AEDT
Resolution Time: TBA

Incident Details
Due to an processing issue overnight, which has resulted in a failure to process the Liqudity Management Sweeps for Hong Kong. Customer may observe incorrect balances in some accounts as a result of the issue Technology teams are currently assessing the incident and operations teams have been engaged to assist with remedation activites. We will provide further updates as soon as they become available.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Hong Kong (Sweeps)
Apr 2, 09:56 AEDT
Apr 1, 2026

No incidents reported.

Mar 31, 2026
ANZ Incident Notification - Transactive - Global - NZ Nostro Accounts
Resolved - This incident has been resolved.
Mar 31, 14:15 AEDT
Investigating - ANZ Transactive - Global
Start Time: 31/03/2026 13:30 AEDT
Resolution Time: TBA

Incident Details
We are currently investigating an incident impacting ANZ Transactive - Global Balance and Transaction Reporting on New Zealand Nostro Account transactions for Friday 27th and Monday 30th March 2026.

Technology teams are currently investigating impacts and will provide further updates as soon as available.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: New Zealand
Mar 31, 13:51 AEDT
Mar 30, 2026

No incidents reported.

Mar 29, 2026
ANZ Maintenance Notification - Transactive - Trade/APEA
Completed - The scheduled maintenance has been completed.
Mar 29, 21:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 17:00 AEDT
Scheduled - ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 29/03/2026 17:00 AEDT
End Time: 29/03/2026 21:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Mar 26, 12:38 AEDT
ANZ Maintenance Notification - ANZ Liquidity Management & Supplemental Account Services
Completed - The scheduled maintenance has been completed.
Mar 29, 16:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 10:00 AEDT
Scheduled - ANZ Liquidity Management & Supplemental Account Services Scheduled Change

Start Time: 28/03/2026 10:00 AEDT
End Time: 29/03/2026 16:00 AEDT

Change Details

ANZ will be performing system maintenance on ANZ Liquidity Management & Supplemental Account Services.

During this period, ANZ Liquidity Management & Supplemental Account Services and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Mar 26, 16:39 AEDT
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