All Systems Operational

ANZ Transactive - Global Operational
ANZ Transactive – Global Logon Operational
Accounts Balance & Transactions - Statements Operational
Commercial Cards Operational
Service Requests Operational
Payments Operational
Liquidity Management Operational
ANZ Transactive – Global mobile Operational
Foreign Exchange Operational
ANZ Fileactive Operational
Balance & Transaction Reporting (BTR) - Intraday Operational
Balance & Transaction Reporting (BTR) - End of Day Operational
Payments - Managed File Transfer (MFT) Operational
Payments - API Operational
Cheque and Remittance Processing Operational
Austraclear Processing Operational
Real Time Notifications (RTN) Operational
Fileactive - Website - Logon Operational
Trade Payable Finance, Invoices and Guarantees Operational
FX Request for Quote (RFQ) - API Operational
Returned Items Operational
Reply/Acknowledgement Files Operational
ANZ Cashactive Operational
ANZ Cashactive Virtual Operational
ANZ Cashactive Control Operational
ANZ Virtual Account Management (VAM) Operational
ANZ Cashactive Fusion Operational
Start of Day Processing Operational
API Gateway Operational
ANZ Cashactive - Logon Operational
ANZ Transactive - Trade/ APEA Operational
ANZ Transactive Trade - Logon Operational
Trade Finance and Reporting Operational
Trade Finance payment processing Operational
Payments Processing Operational
Balance & Transaction Reporting Operational
ANZ Institutional Data and Analytics Operational
Data Insights Operational
Fees and Charges Operational
Other Services Operational
Customer Service Centre IVR service Operational
ANZ Commercial Cards Processing Operational
ANZ Cash Asia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ANZ Maintenance Notification - Fileactive API Service for Prior Day Reporting Oct 10, 2026 10:00 - Oct 12, 2026 15:00 AEDT

ANZ Fileactive Scheduled Change

Start Time: Saturday 10th October 2026 10:00 AEDT
End Time: Monday 12th October 2026 15:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Fileactive API Services.

During the maintenance window, customers may experience intermittent disruptions when accessing the Statement API (Prior Day Reporting). Requests to retrieve prior day statements may return a 404 error. If this occurs, customers are advised to retry their request after a short period, with services expected to resume once the maintenance activities have been completed.

We apologise for any inconvenience.

Impacted Geographies: Global

Posted on Oct 06, 2026 - 12:38 AEDT

ANZ Maintenance Notification - Fileactive Oct 11, 2026 23:00 - Oct 12, 2026 02:00 AEDT

ANZ Fileactive Scheduled Change

Start Time: Sunday 11/10/2026 23:00 AEDT
End Time: Monday 12/10/2026 02:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Fileactive services which will result in an outage.

During this period, Intraday Balance and Transaction reporting, will not be delivered during the outage window, including New Zealand 7-day reporting. Inward Osko Payments will be held and processed once all services are restored. Outward Payments will be rejected and customers will have to re-send after the outage. ANZ Payment Solutions, Cashactive API's and Fileactive API's will also be unavailable.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global

Posted on Sep 24, 2026 - 12:45 AEST

ANZ Maintenance Notification - Planned NZ Payment Industry Maintenance Oct 25, 2026 03:00-10:00 AEDT

Planned NZ Payment Industry Maintenance

Start Time: Sunday 25/10/2026 05:00 NZDT
End Time: Sunday 25/10/2026 12:00 NZDT

Change Details

Due to planned Industry Maintenance please be advised, Payments made to and from other banks between 05:00 NZDT and 12:00 NZDT on Sunday 25th October will experience processing delays.

Payments made between ANZ accounts during this time will not be affected. Payments containing non-ANZ accounts will be held until payment processing resumes.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience caused.

Impacted Geographies: New Zealand (Domestic Payments Only)

Posted on Oct 07, 2026 - 18:20 AEDT

ANZ Maintenance Notification - Planned NZ Payment Industry Maintenance Oct 31, 2026 07:00-08:00 AEDT

Planned NZ Payment Industry Maintenance

Start Time: Saturday 31/10/2026 09:00 NZDT
End Time: Saturday 31/10/2026 10:00 NZDT

Change Details

Due to planned Industry Maintenance please be advised, Payments made to and from other banks will be delayed for 1 hour between 09:00 NZDT Saturday 31st October and 10:00 NZDT Saturday 31st October.

Payments made between ANZ accounts during this time will not be affected.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience caused.

Impacted Geographies: New Zealand (Domestic Payments Only)

Posted on Oct 08, 2026 - 16:59 AEDT

Oct 9, 2026

No incidents reported today.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

Completed - The scheduled maintenance has been completed.
Oct 4, 07:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 03:00 AEDT
Scheduled - ANZ Transactive - Global and Fileactive Scheduled Change

Start Time: 04/10/2026 03:00 AEDT
End Time: 04/10/2026 07:30 AEDT

Change Details

ANZ will be performing system maintenance on core system services, which will result in an outage.

During which following services will be impacted:

ANZ Transactive Global
ANZ Transactive - Global customer will be able to login. However, menu options such as Operating Account, Loans, Commercial Cards and Self-Service requests will not be available.

Real-time balance and transaction reporting, including intraday reporting will be unavailable. All payments including Osko will be warehoused and will be processed after the outage period.

ANZ Fileactive
ANZ Fileactive customers will experience delays in file processing and in receiving reply files. Real-time balance and transaction reporting will not be available.

Inward payments will continue to settle. However, funds will only be made available to customers after maintenance.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global

Sep 30, 09:41 AEST

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Resolved - Resolution Time:07:45 AEST

The service has been restored. A small number of Osko payments were returned during the outage to the service and customers are advised to resend impacted payments. If you require assistance, please contact the Customer Service Centre or your ANZ contact.

We apologise for the inconvenience caused by this incident.

Oct 1, 08:07 AEST
Investigating - ANZ Fileactive and ANZ Transactive Global
Start Time: 01/10/2026 06:30 AEDT
Resolution Time: TBA

Incident Details
Please be advised we are currently investigating an issue impacting the processing of OSKO Payments in ANZ Transactive - Global and ANZ Fileactive.

Our technology teams are assessing the issue, and we will provide an update as soon as possible.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Global

Oct 1, 06:34 AEST

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

Resolved - The service has now been fully restored and this incident has been resolved.

All affected services are operating as normal. We apologise for any inconvenience caused.

Resolution Time: 28/09/2026 10:15 AEST

Sep 28, 10:25 AEST
Update - We can confirm that the inward RTGS payments delayed on Friday, 25 September have now been successfully received this morning.

We are continuing to monitor the processing of today's inward RTGS payments and are awaiting confirmation that processing is progressing as expected. We will provide a further update as soon as this confirmation is received.

Sep 28, 10:11 AEST
Investigating - ANZ Transactive - APEA
Start Time: 25/09/2026 11:36 AEST
Resolution Time: ETA

Incident Details

ANZ has experienced an issue due to a technical issue at BPNG resulting in connectivity issue with the RTGS.

Technology teams are currently working on the issue and further updates will be available as soon as practical.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: PNG Only

Sep 25, 19:37 AEST

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026