ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.

For more information, contact your ANZ Customer Service Centre.

Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance

All Systems Operational

ANZ Transactive - Global ? Operational
ANZ Transactive – Global Logon ? Operational
Accounts Balance & Transactions - Statements ? Operational
Commercial Cards ? Operational
Service Requests ? Operational
Payments ? Operational
Liquidity Management ? Operational
ANZ Transactive – Global mobile ? Operational
Foreign Exchange ? Operational
ANZ Fileactive ? Operational
File Processing ? Operational
API Gateway ? Operational
Balance & Transaction Reporting Operational
ANZ Fileactive - Website - Logon ? Operational
Austraclear Services Operational
NPP PayTo Services Operational
ANZ Transactive - Cash Asia ? Operational
ANZ Transactive – Cash Asia Logon ? Operational
Payments ? Operational
Account Statement and Other Reporting ? Operational
ANZ Cashactive ? Operational
ANZ Cashactive Virtual ? Operational
ANZ Cashactive Control ? Operational
ANZ Virtual Account Management (VAM) ? Operational
ANZ Cashactive Fusion ? Operational
Start of Day Processing ? Operational
API Gateway ? Operational
ANZ Cashactive - Logon ? Operational
ANZ Cash Management Central ? Operational
ANZ Cash Management Central Logon ? Operational
Client Money Management Operational
Start Of Day Processng Operational
API Gateway Operational
ANZ Cash Management Central - UI Operational
ANZ Transactive - Trade/ APEA ? Operational
ANZ Transactive Trade - Logon Operational
Trade Finance and Reporting ? Operational
Trade Finance payment processing ? Operational
Payments Processing ? Operational
ANZ Institutional Data and Analytics Operational
Data Insights Operational
Fees and Charges Operational
Other Services Operational
Customer Service Centre IVR service ? Operational
ANZ Commercial Cards Processing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ANZ Maintenance Notification - ANZ Cash Management Central May 3, 2025 18:00 - May 4, 2025 00:25 AEST

ANZ Cash Management Central Scheduled Change

Start Time: 03/05/2025 18:00 AEST
End Time: 04/05/2025 00:25 AEST

Change Details
ANZ will be performing system maintenance on ANZ Cash Management Central services which will result in a service degradation.

During this period some User Interface Reporting, Account Opening and Payments API functionalities may experience reduced performance or availability.

Please ensure you complete your banking activities prior to this scheduled maintenance. We apologise for any inconvenience.

Impacted Geographies: Australia
Posted on Apr 23, 2025 - 14:23 AEST
Apr 26, 2025
ANZ Maintenance Notification - Transactive - Cash Asia
Completed - The scheduled maintenance has been completed.
Apr 26, 10:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 00:00 AEST
Scheduled - ANZ Transactive - Cash Asia Scheduled Change

Start Time: 26/04/2025 00:00 IST
End Time: 26/04/2025 10:30 IST

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Cash Asia services which will result in an outage.

During the system maintenance inward RTGS and NEFT payments will be rejected and all outward payments will be held and processed after the maintenance has been completed.

Please plan your banking activities accordingly and do not use the system during this time. We apologise for any inconvenience.

Impacted Geographies: India
Apr 24, 10:51 AEST
Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025
ANZ Incident Notification - Balance & Transaction Reporting Delays
Resolved - This incident has been resolved.
Apr 23, 08:10 AEST
Investigating - ANZ Fileactive & ANZ Cashactive
Start Time: 23/04/2025 07:15 AEST
Resolution Time: 23/04/2025 08:05 AEST

Incident Details
Due to an issue in processing the End of Day Balance and Transaction reporting, some customers may experience delays in receiving the Balance and Transaction Reporting in ANZ Fileactive & ANZ Cashactive. Technology teams are monitoring the progress and we will update you with expected delivery times.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Australia and New Zealand
Apr 23, 07:24 AEST
Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
ANZ Incident Notification - Cashactive Control & Virtual - Start Of Day Reporting Delay
Resolved - This incident has been resolved.
Apr 17, 10:54 AEST
Identified - ANZ Cashactive Start of Day Reporting (SOD) has been completed and will shortly be available.
Apr 17, 08:39 AEST
Investigating - ANZ Cashactive Control
Start Time: 17/04/2025 07:15 AEST
Resolution Time: 17/04/2025 10:50 AEST

Incident Details
Please be advised the ANZ Cashactive Control Start of Day (SoD) reporting has been delayed this morning.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Australia and New Zealand
Apr 17, 07:25 AEST
Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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