ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.

For more information, contact your ANZ Customer Service Centre.

Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance
ANZ Maintenance Notification - ANZ Liquidity Management & Supplemental Account Services
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 2026 - 10:00 AEDT
Scheduled - ANZ Liquidity Management & Supplemental Account Services Scheduled Change

Start Time: 28/03/2026 10:00 AEDT
End Time: 29/03/2026 16:00 AEDT

Change Details

ANZ will be performing system maintenance on ANZ Liquidity Management & Supplemental Account Services.

During this period, ANZ Liquidity Management & Supplemental Account Services and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Mar 28, 2026 10:00 - Mar 29, 2026 16:00 AEDT
ANZ Transactive - Global Under Maintenance
ANZ Transactive – Global Logon Operational
Accounts Balance & Transactions - Statements Operational
Commercial Cards Operational
Service Requests Operational
Payments Operational
Liquidity Management Under Maintenance
ANZ Transactive – Global mobile Operational
Foreign Exchange Operational
ANZ Fileactive Operational
Balance & Transaction Reporting (BTR) - Intraday Operational
Balance & Transaction Reporting (BTR) - End of Day Operational
Payments - Managed File Transfer (MFT) Operational
Payments - API Operational
Cheque and Remittance Processing Operational
Austraclear Processing Operational
Real Time Notifications (RTN) Operational
Fileactive - Website - Logon Operational
Trade Payable Finance, Invoices and Guarantees Operational
FX Request for Quote (RFQ) - API Operational
Returned Items Operational
Reply/Acknowledgement Files Operational
ANZ Cashactive Operational
ANZ Cashactive Virtual Operational
ANZ Cashactive Control Operational
ANZ Virtual Account Management (VAM) Operational
ANZ Cashactive Fusion Operational
Start of Day Processing Operational
API Gateway Operational
ANZ Cashactive - Logon Operational
ANZ Transactive - Trade/ APEA Operational
ANZ Transactive Trade - Logon Operational
Trade Finance and Reporting Operational
Trade Finance payment processing Operational
Payments Processing Operational
ANZ Institutional Data and Analytics Operational
Data Insights Operational
Fees and Charges Operational
Other Services Operational
Customer Service Centre IVR service Operational
ANZ Commercial Cards Processing Operational
ANZ Cash Asia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ANZ Maintenance Notification - Transactive - Trade/APEA Mar 29, 2026 17:00-21:00 AEDT

ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 29/03/2026 17:00 AEDT
End Time: 29/03/2026 21:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Posted on Mar 26, 2026 - 12:38 AEDT
Mar 29, 2026

No incidents reported today.

Mar 28, 2026

Unresolved incident: ANZ Maintenance Notification - ANZ Liquidity Management & Supplemental Account Services.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026
ANZ Incident Notification - Transactive - Global - Payment Processing Delays
Resolved - This incident has been resolved.

Important Reminder - Where payments files have been impacted by today's incident, users will be able to view a "rejected" status for that specific file in the file import summary within ANZ Transactive Global. Should you require the payment to be processed please resubmit via ANZ Fileactive.

Payments created since the service has been restored at 13:40 AEDT are being processed as normal.
Mar 23, 15:45 AEDT
Monitoring - Please be advised a fix has been deployed and the "pain.008" Direct Debit files are now successfully being loaded for processing in ANZ Transactive Global since 13:40 AEDT.

Where payments have failed prior to the fix (prior to 13:40 AEDT), customers are advised to resend the files via ANZ Fileactive.
Mar 23, 13:57 AEDT
Update - Technology Teams are continuing to investigate the issue and have confirmed that only Direct Debit ISO files (Pain.008) are being impacted when uploaded from ANZ Fileactive to ANZ Transactive - Global. All other payment types are being processed as expected.
Mar 23, 12:32 AEDT
Investigating - ANZ Transactive - Global
Start Time: 23/03/2026 10:30 AEDT
Resolution Time: TBA

Incident Details
We are currently investigating an issue impacting some payments within ANZ Transactive - Global. Users who have uploaded Direct Debit payment files via ANZ Fileactive will see files as being rejected within ANZ Transactive.

Technology teams are currently reviewing the issue and we will provide further updates as they become available.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Global
Mar 23, 11:04 AEDT
Mar 22, 2026
ANZ Maintenance Notification - Transactive - Trade/APEA
Completed - The scheduled maintenance has been completed.
Mar 22, 22:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 13:00 AEDT
Scheduled - ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 22/03/2026 13:00 AEDT
End Time: 22/03/2026 22:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Mar 18, 17:23 AEDT
Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026
ANZ Wholesale Digital Maintenance Notification - Transactive - Trade/APEA
Completed - The scheduled maintenance has been completed.
Mar 15, 15:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 03:00 AEDT
Scheduled - ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 15/03/2026 03:00 AEDT
End Time: 15/03/2026 15:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Mar 9, 16:35 AEDT
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