ANZ Digital Services Status

ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.

For more information, contact your ANZ Customer Service Centre.

Operational

Degraded Performance

Partial Outage

Major Outage

Under Maintenance

ANZ Wholesale Digital Maintenance Notification - Transactive - Trade/APEA

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 2026 - 03:00 AEDT

Scheduled - ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 15/03/2026 03:00 AEDT
End Time: 15/03/2026 15:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Mar 15, 2026 03:00-15:00 AEDT

ANZ Transactive - Global Operational

ANZ Transactive – Global Logon Operational

Accounts Balance & Transactions - Statements Operational

Commercial Cards Operational

Service Requests Operational

Payments Operational

Liquidity Management Operational

ANZ Transactive – Global mobile Operational

Foreign Exchange Operational

ANZ Fileactive Operational

Balance & Transaction Reporting (BTR) - Intraday Operational

Balance & Transaction Reporting (BTR) - End of Day Operational

Payments - Managed File Transfer (MFT) Operational

Payments - API Operational

Cheque and Remittance Processing Operational

Austraclear Processing Operational

Real Time Notifications (RTN) Operational

Fileactive - Website - Logon Operational

Trade Payable Finance, Invoices and Guarantees Operational

FX Request for Quote (RFQ) - API Operational

Returned Items Operational

Reply/Acknowledgement Files Operational

ANZ Cashactive Operational

ANZ Cashactive Virtual Operational

ANZ Cashactive Control Operational

ANZ Virtual Account Management (VAM) Operational

ANZ Cashactive Fusion Operational

Start of Day Processing Operational

API Gateway Operational

ANZ Cashactive - Logon Operational

ANZ Transactive - Trade/ APEA Under Maintenance

ANZ Transactive Trade - Logon Under Maintenance

Trade Finance and Reporting Under Maintenance

Trade Finance payment processing Under Maintenance

Payments Processing Under Maintenance

ANZ Institutional Data and Analytics Operational

Data Insights Operational

Fees and Charges Operational

Other Services Operational

Customer Service Centre IVR service Operational

ANZ Commercial Cards Processing Operational

ANZ Cash Asia Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 15, 2026

Unresolved incident: ANZ Wholesale Digital Maintenance Notification - Transactive - Trade/APEA.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

ANZ Incident Notification - Transactive - Global - Payment Processing Delays

Resolved - This incident has been resolved.
Mar 9, 09:24 AEDT

Investigating - ANZ Transactive - Global
Start Time: 09/03/2026 7:30 AEDT
Resolution Time: 09/03/2026 9:15 AEDT

Incident Details
We are currently investigating an issue impacting some payments within ANZ Transactive - Global. Users may experience delays with payment processing.

Technology teams are currently reviewing the issue and we will provide further updates as they become available.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Global
Mar 9, 07:46 AEDT

Mar 8, 2026

ANZ Maintenance Notification - ANZ Liquidity Management & Supplemental Account Services

Completed - The scheduled maintenance has been completed.
Mar 8, 16:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 10:00 AEDT

Scheduled - ANZ Liquidity Management & Supplemental Account Services Scheduled Change

Start Time: 07/03/2026 10:00 AEDT
End Time: 08/03/2026 16:00 AEDT

Change Details

ANZ will be performing system maintenance on ANZ Liquidity Management & Supplemental Account Services.

During this period, ANZ Liquidity Management & Supplemental Account Services and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Singapore, Hong Kong, India, Taiwan, Philippines, Vietnam and Indonesia
Mar 6, 15:48 AEDT

ANZ Wholesale Digital Maintenance Notification - Transactive - Trade/APEA

Completed - The scheduled maintenance has been completed.
Mar 8, 15:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 12:00 AEDT

Scheduled - ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 08/03/2026 12:00 AEDT
End Time: 08/03/2026 22:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Mar 5, 09:06 AEDT

Mar 7, 2026

ANZ Wholesale Digital Maintenance Notification - Transactive - Trade/APEA

Completed - The scheduled maintenance has been completed.
Mar 7, 03:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 23:00 AEDT

Scheduled - ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 06/03/2026 23:00 AEDT
End Time: 07/03/2026 03:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Mar 6, 13:32 AEDT

Mar 6, 2026

ANZ Incident Notification - Transactive - Global - Foreign Exchange (FX) Rates

Resolved - This incident has been resolved.
Mar 6, 14:29 AEDT

Investigating - ANZ Transactive - Global (FX Rates)
Start Time: 06/03/2026 12:30 AEDT
Resolution Time: TBA

Incident Details
We are currently investigating an incident impacting ANZ Transactive - Global. Users are unable to obtain FX Rates for cross currency payments initiated within ANZ Transactive - Global when using the 'Get Rate' function and instead users are being directed to contact a dealer for the rates.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Global
Mar 6, 12:56 AEDT

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

ANZ Incident Notification - ANZ Cash Management Central (ACMC)

Resolved - ANZ Cash Management Central
Start Time: 02/03/2026 10:50 AEDT
Resolution Time: 02/03/2026 12:10 AEDT

This incident has been resolved.
Mar 2, 12:38 AEDT

Investigating - ANZ Cash Management Central
Start Time: 02/03/2026 10:50 AEDT
Resolution Time: TBA

Incident Details
We are currently investigating an incident impacting ANZ Cash Management Central. Some customers may experience slowness while using the ACMC services.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Global
Mar 2, 10:56 AEDT

ANZ Maintenance Notification - Fileactive

Completed - The scheduled maintenance has been completed.
Mar 2, 02:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 23:00 AEDT

Scheduled - ANZ Fileactive Scheduled Change

Start Time: 01/03/2026 23:00 AEDT
End Time: 02/03/2026 02:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Fileactive services which will result in an outage.

During this period, Intraday Balance and Transaction reporting, will not be delivered during the outage window. Inward Osko Payments will be held and processed once all services are restored. Outward Payments will be rejected and customers will have to re-send after the outage. ANZ Payment Solutions, Cashactive API's, Cash Management Central API's and Fileactive API's will also be unavailable.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Feb 19, 16:44 AEDT

Mar 1, 2026

ANZ Maintenance Notification - Transactive - Trade/APEA

Completed - The scheduled maintenance has been completed.
Mar 1, 23:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 06:00 AEDT

Scheduled - ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 01/03/2026 06:00 AEDT
End Time: 01/03/2026 23:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Feb 26, 16:14 AEDT