ANZ Digital Services Status

ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.

For more information, contact your ANZ Customer Service Centre.

Operational

Degraded Performance

Partial Outage

Major Outage

Under Maintenance

All Systems Operational

ANZ Transactive - Global Operational

ANZ Transactive – Global Logon Operational

Accounts Balance & Transactions - Statements Operational

Commercial Cards Operational

Service Requests Operational

Payments Operational

Liquidity Management Operational

ANZ Transactive – Global mobile Operational

Foreign Exchange Operational

ANZ Fileactive Operational

Balance & Transaction Reporting (BTR) - Intraday Operational

Balance & Transaction Reporting (BTR) - End of Day Operational

Payments - Managed File Transfer (MFT) Operational

Payments - API Operational

Cheque and Remittance Processing Operational

Austraclear Processing Operational

Real Time Notifications (RTN) Operational

Fileactive - Website - Logon Operational

Trade Payable Finance, Invoices and Guarantees Operational

FX Request for Quote (RFQ) - API Operational

Returned Items Operational

Reply/Acknowledgement Files Operational

NPP PayTo Services Operational

ANZ Cashactive Operational

ANZ Cashactive Virtual Operational

ANZ Cashactive Control Operational

ANZ Virtual Account Management (VAM) Operational

ANZ Cashactive Fusion Operational

Start of Day Processing Operational

API Gateway Operational

ANZ Cashactive - Logon Operational

ANZ Cash Management Central Operational

ANZ Cash Management Central Logon Operational

Client Money Management Operational

Start Of Day Processng Operational

API Gateway Operational

ANZ Cash Management Central - UI Operational

Balance & Transaction Reporting (BTR) - Intraday Operational

ANZ Transactive - Trade/ APEA Operational

ANZ Transactive Trade - Logon Operational

Trade Finance and Reporting Operational

Trade Finance payment processing Operational

Payments Processing Operational

ANZ Institutional Data and Analytics Operational

Data Insights Operational

Fees and Charges Operational

Other Services Operational

Customer Service Centre IVR service Operational

ANZ Commercial Cards Processing Operational

ANZ Cash Asia Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 22, 2025

No incidents reported today.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

ANZ Maintenance Notification - Transactive - Trade/APEA

Completed - The scheduled maintenance has been completed.
Dec 15, 00:01 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 06:00 AEDT

Scheduled - ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 14/12/2025 06:00 AEDT
End Time: 15/12/2025 00:00 AEDT. updated timing

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Dec 11, 09:47 AEDT

ANZ Maintenance Notification - Fileactive

Completed - The scheduled maintenance has been completed.
Dec 15, 00:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 23:00 AEDT

Scheduled - ANZ Fileactive Scheduled Change

Start Time: 14/12/2025 23:00 AEDT
End Time: 15/12/2025 00:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Fileactive services which will result in an outage.

During this period, Intraday Balance and Transaction reporting, will not be delivered during the outage window. Inward Osko Payments will be held and processed once all services are restored. Outward Payments will be rejected and customers will have to re-send after the outage. ANZ Payment Solutions, Cashactive API's, Cash Management Central API's and Fileactive API's will also be unavailable.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Dec 12, 16:39 AEDT

Dec 14, 2025

ANZ Incident Notification - Transactive - Global

Resolved - ANZ Transactive - Global
Start Time: 14/12/2025 07:00 AEDT
Resolution Time:14/12/2025 11:22 AEDT

This incident has been resolved.
Dec 14, 12:20 AEDT

Update - Our Technology teams are continuing to investigate this issue. Some users may receive the message: “Application Error – User Not Authorized.”

We apologise for any inconvenience caused. Please refer to the Status Page for further updates.
Dec 14, 10:39 AEDT

Update - We are continuing to investigate this issue.
Dec 14, 09:32 AEDT

Update - We are continuing to investigate this issue.

We apologise for the inconvenience. Please refer back to Status Page for further updates.
Dec 14, 08:10 AEDT

Investigating - ANZ Transactive - Global
Start Time: 14/12/2025 07:00 AEDT
Resolution Time: TBA

Incident Details
We are currently investigating an incident impacting ANZ Transactive - Global. Users are unable to login to ANZ Transactive - Global and associated applications and perform banking functions. Technology teams are currently investigating impacts and will provide further updates as soon as available.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Global
Dec 14, 07:10 AEDT

ANZ Maintenance Notification - Transactive Global (China)

Completed - The scheduled maintenance has been completed.
Dec 14, 07:30 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 01:30 AEDT

Scheduled - ANZ Transactive - Global - China - Scheduled Change

Start Time: 14/12/2025 01:30 AEDT
End Time: 14/12/2025 07:30 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Global services in China which will result in an outage.

During the outage, ANZ Transactive - Global and associated applications in China will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: China
Dec 10, 11:02 AEDT

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

ANZ Incident Notification - Transactive - Global - Foreign Exchange (FX) Rates

Resolved - This incident has been resolved.
Dec 8, 11:36 AEDT

Investigating - ANZ Transactive - Global (FX Rates)
Start Time: 08/12/2025 10:30 AEDT
Resolution Time: 08/12/2025 11:35 AEDT

Incident Details
We are currently investigating an incident impacting ANZ Transactive - Global. Australian and New Zealand Users are unable to obtain Dynamic FX Rates for cross currency payments initiated within ANZ Transactive - Global. The incident impacts the Get Rate function of ANZ Transactive - Global and the request will time out and users will then receive an error message.

The incident does not impact ANZ Transactive - Global users utilising pre-booked deals.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Australia and New Zealand
Dec 8, 10:53 AEDT