ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.

For more information, contact your ANZ Customer Service Centre.

Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance

All Systems Operational

ANZ Transactive - Global Operational
ANZ Transactive – Global Logon Operational
Accounts Balance & Transactions - Statements Operational
Commercial Cards Operational
Service Requests Operational
Payments Operational
Liquidity Management Operational
ANZ Transactive – Global mobile Operational
Foreign Exchange Operational
ANZ Fileactive Operational
Balance & Transaction Reporting (BTR) - Intraday Operational
Balance & Transaction Reporting (BTR) - End of Day Operational
Payments - Managed File Transfer (MFT) Operational
Payments - API Operational
Cheque and Remittance Processing Operational
Austraclear Processing Operational
Real Time Notifications (RTN) Operational
Fileactive - Website - Logon Operational
Trade Payable Finance, Invoices and Guarantees Operational
FX Request for Quote (RFQ) - API Operational
Returned Items Operational
Reply/Acknowledgement Files Operational
NPP PayTo Services Operational
ANZ Cashactive Operational
ANZ Cashactive Virtual Operational
ANZ Cashactive Control Operational
ANZ Virtual Account Management (VAM) Operational
ANZ Cashactive Fusion Operational
Start of Day Processing Operational
API Gateway Operational
ANZ Cashactive - Logon Operational
ANZ Cash Management Central Operational
ANZ Cash Management Central Logon Operational
Client Money Management Operational
Start Of Day Processng Operational
API Gateway Operational
ANZ Cash Management Central - UI Operational
Balance & Transaction Reporting (BTR) - Intraday Operational
ANZ Transactive - Trade/ APEA Operational
ANZ Transactive Trade - Logon Operational
Trade Finance and Reporting Operational
Trade Finance payment processing Operational
Payments Processing Operational
ANZ Institutional Data and Analytics Operational
Data Insights Operational
Fees and Charges Operational
Other Services Operational
Customer Service Centre IVR service Operational
ANZ Commercial Cards Processing Operational
ANZ Cash Asia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ANZ Maintenance Notification - Transactive Global Feb 14, 2026 08:30-12:30 AEDT

ANZ Transactive - Global Scheduled Change

Start Time: 14/02/2026 03:00 IST (14/02/2026 08:30 AEDT)
End Time: 14/02/2026 07:00 IST (14/02/2026 12:30 AEDT)

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Global which will result in a possible service degradation.

During the system maintenance we do not expect any significant impact to services however there may be delay in processing payments.

Please ensure you complete your banking activities prior to this system maintenance. We apologise for any inconvenience.

Impacted Geographies: India (and India domiciled accounts)

Posted on Feb 10, 2026 - 16:57 AEDT

ANZ Maintenance Notification - Transactive Global Feb 14, 2026 22:00 - Feb 15, 2026 00:00 AEDT

ANZ Transactive - Global Scheduled Change

Start Time: 14/02/2026 22:00 AEDT
End Time: 15/02/2026 00:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Global which may result in a possible service degradation.

During the system maintenance we do not expect any significant impact to services however there may be intermittent periods of degradation that could affect access to ANZ Transactive - Global and associated applications.

Please ensure you complete your banking activities prior to this system maintenance. We apologise for any inconvenience.

Impacted Geographies: Global

Posted on Feb 10, 2026 - 17:08 AEDT

ANZ Digital Maintenance Notification - Transactive - Trade/APEA Feb 15, 2026 02:00-12:00 AEDT

ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 15/02/2026 02:00 AEDT
End Time: 15/02/2026 12:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global

Posted on Feb 12, 2026 - 10:11 AEDT

ANZ Maintenance Notification - Transactive Global Feb 15, 2026 08:30-14:30 AEDT

ANZ Transactive - Global Scheduled Change

Start Time: 15/02/2026 03:00 IST (15/02/2026 08:30 AEDT)
End Time: 15/02/2026 09:00 IST (15/02/2026 14:30 AEDT)

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Global which will result in a possible service degradation.

During the system maintenance we do not expect any significant impact to services however there may be delay in processing payments.

Please ensure you complete your banking activities prior to this system maintenance. We apologise for any inconvenience.

Impacted Geographies: India (and India domiciled accounts)

Posted on Feb 10, 2026 - 16:54 AEDT
Feb 13, 2026

No incidents reported today.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026
Completed - The scheduled maintenance has been completed.
Feb 8, 08:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 00:30 AEDT
Scheduled - ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 08/02/2026 00:30 AEDT
End Time: 08/02/2026 20:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global

Feb 5, 13:29 AEDT
Completed - The scheduled maintenance has been completed.
Feb 8, 04:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 00:30 AEDT
Scheduled - ANZ Transactive - Global and Fileactive Scheduled Change

Start Time: 08/02/2026 00:30 AEDT
End Time: 08/02/2026 04:30 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Global and Fileactive services which will result in an outage.

During this period, ANZ Transactive - Global and associated applications will not be available. Fileactive customers will experience delays in file processing and in receiving reply files.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global

Feb 4, 15:18 AEDT
Completed - The scheduled maintenance has been completed.
Feb 8, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 22:00 AEDT
Scheduled - ANZ Transactive - Global Scheduled Change

Start Time: 07/02/2026 22:00 AEDT
End Time: 08/02/2026 02:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Global services in China which will result in an outage.

During the outage, ANZ Transactive - Global and associated applications in China will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: China

Feb 4, 12:58 AEDT
Feb 7, 2026
Completed - The scheduled maintenance has been completed.
Feb 7, 20:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 16:00 AEDT
Scheduled - ANZ Transactive - Global Scheduled Change

Start Time: 07/02/2026 16:00 AEDT
End Time: 07/02/2026 20:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Global services in China which will result in an outage.

During the outage, ANZ Transactive - Global and associated applications in China will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: China

Feb 4, 12:57 AEDT
Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026
Completed - The scheduled maintenance has been completed.
Feb 1, 10:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 06:00 AEDT
Scheduled - ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 01/02/2026 06:00 AEDT
End Time: 01/02/2026 10:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global

Jan 30, 08:35 AEDT
Completed - The scheduled maintenance has been completed.
Feb 1, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 23:00 AEDT
Scheduled - ANZ Transactive - Global & Fileactive Scheduled Change

Start Time: 31/01/2026 23:00 AEDT
End Time: 01/02/2026 06:00 AEDT
**Please note this is an updated time for the change - rescheduled from 24/1 to 31/1**

Change Details

ANZ will be performing system maintenance on the NPP Service. During the maintenance period, customer initiated outward OSKO payments from ANZ Transactive Global and Fileactive will not be processed. Inward OSKO and NPP PayTo services are not impacted.

Please ensure you have completed your banking prior to this maintenance.

Impacted Geographies: Australia

Jan 22, 13:15 AEDT
Completed - The scheduled maintenance has been completed.
Feb 1, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 23:01 AEDT
Scheduled - ANZ Fileactive Scheduled Change

Start Time: 31/01/2026 23:00 AEDT
End Time: 01/02/2026 02:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Fileactive services which will result in an outage.

During this period, Intraday Balance and Transaction reporting, will not be delivered during the outage window. Inward Osko Payments will be held and processed once all services are restored. Outward Payments will be rejected and customers will have to re-send after the outage. ANZ Payment Solutions, Cashactive API's, Cash Management Central API's and Fileactive API's will also be unavailable.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global

Jan 28, 06:20 AEDT
Completed - The scheduled maintenance has been completed.
Feb 1, 01:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 00:30 AEDT
Scheduled - ANZ Transactive - Global Scheduled Change

Start Time: 01/02/2026 00:30 AEDT
End Time: 01/02/2026 01:30 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Global Administration and Self Service functions which will result in an outage.

During the outage, ANZ Transactive - Global - Administration and Self Service Functions will not be available. This will affect access to administration functionalities such as User, Organisational, App and & Security Device as well as Self Service functionalities such as New User Activation, Forgot Password, Change Password, Unblock Token & ADK Activation.

All other functions within ANZ Transactive - Global will remain available and will not be impacted by the maintenance activities.

Impacted Geographies: Global

Jan 30, 10:46 AEDT
Jan 31, 2026
Jan 30, 2026

No incidents reported.