ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.

For more information, contact your ANZ Customer Service Centre.

Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance

All Systems Operational

ANZ Transactive - Global Operational
ANZ Transactive – Global Logon Operational
Accounts Balance & Transactions - Statements Operational
Commercial Cards Operational
Service Requests Operational
Payments Operational
Liquidity Management Operational
ANZ Transactive – Global mobile Operational
Foreign Exchange Operational
ANZ Fileactive Operational
Balance & Transaction Reporting (BTR) - Intraday Operational
Balance & Transaction Reporting (BTR) - End of Day Operational
Payments - Managed File Transfer (MFT) Operational
Payments - API Operational
Cheque and Remittance Processing Operational
Austraclear Processing Operational
Real Time Notifications (RTN) Operational
Fileactive - Website - Logon Operational
Trade Payable Finance, Invoices and Guarantees Operational
FX Request for Quote (RFQ) - API Operational
Returned Items Operational
Reply/Acknowledgement Files Operational
NPP PayTo Services Operational
ANZ Cashactive Operational
ANZ Cashactive Virtual Operational
ANZ Cashactive Control Operational
ANZ Virtual Account Management (VAM) Operational
ANZ Cashactive Fusion Operational
Start of Day Processing Operational
API Gateway Operational
ANZ Cashactive - Logon Operational
ANZ Cash Management Central Operational
ANZ Cash Management Central Logon Operational
Client Money Management Operational
Start Of Day Processng Operational
API Gateway Operational
ANZ Cash Management Central - UI Operational
Balance & Transaction Reporting (BTR) - Intraday Operational
ANZ Transactive - Trade/ APEA Operational
ANZ Transactive Trade - Logon Operational
Trade Finance and Reporting Operational
Trade Finance payment processing Operational
Payments Processing Operational
ANZ Institutional Data and Analytics Operational
Data Insights Operational
Fees and Charges Operational
Other Services Operational
Customer Service Centre IVR service Operational
ANZ Commercial Cards Processing Operational
ANZ Cash Asia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ANZ Maintenance Notification - Transactive - Global & Fileactive Jan 24, 2026 23:00 - Jan 25, 2026 06:00 AEDT

ANZ Transactive - Global & Fileactive Scheduled Change

Start Time: 24/01/2026 23:00 AEDT
End Time: 25/01/2026 06:00 AEDT

Change Details

ANZ will be performing system maintenance on the NPP Service. During the maintenance period, customer initiated outward OSKO payments from ANZ Transactive Global and Fileactive will not be processed. Inward OSKO and NPP PayTo services are not impacted.

Please ensure you have completed your banking prior to this maintenance.

Impacted Geographies: Australia
Posted on Jan 14, 2026 - 11:34 AEDT
Jan 16, 2026

No incidents reported today.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026
ANZ Wholesale Digital Maintenance Notification - Transactive - Trade/APEA
Completed - The scheduled maintenance has been completed.
Jan 11, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 00:00 AEDT
Scheduled - ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 10/01/2026 00:00 AEDT
End Time: 11/01/2026 00:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Jan 7, 08:15 AEDT
Jan 10, 2026
Jan 9, 2026
ANZ Incident Notification - Payments Processing Delays New Zealand inward and outward payments
Resolved - ANZ Fileactive and ANZ Transactive Global
Start Time: 09/01/2026 09:10 NZT (07:10 AEDT)
Resolution Time: 09/01/2026 12:30 NZT (10:30 AEDT)

The incident is resolved.
Jan 9, 10:48 AEDT
Investigating - ANZ Fileactive and ANZ Transactive Global
Start Time: 09/01/2026 09:10 NZT (07:10 AEDT)
Resolution Time: TBA

Incident Details
Please be advised we are currently experiencing delays in the processing of inward and outward New Zealand High Value Clearing System (HVCS) and New Zealand Domestic Payments as a result of an industry-wide technology incident. The incident impacts payments from institutional digital channels, including ANZ Transactive - Global and ANZ Fileactive. There may be some delays in receiving confirmation that the payment has been processed since approximately 09:10 NZT.

Further updates will be issued as soon as they become available.

Impacted Geographies: New Zealand - payments only
Jan 9, 09:22 AEDT
Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

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