ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.

For more information, contact your ANZ Customer Service Centre.

Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance

All Systems Operational

ANZ Transactive - Global ? Operational
ANZ Transactive – Global Logon ? Operational
Accounts Balance & Transactions - Statements ? Operational
Commercial Cards ? Operational
Service Requests ? Operational
Payments ? Operational
Liquidity Management ? Operational
ANZ Transactive – Global mobile ? Operational
Foreign Exchange ? Operational
ANZ Fileactive ? Operational
Balance & Transaction Reporting (BTR) - Intraday Operational
Balance & Transaction Reporting (BTR) - End of Day Operational
Payments - Managed File Transfer (MFT) ? Operational
Payments - API ? Operational
Cheque and Remittance Processing Operational
Austraclear Processing Operational
Real Time Notifications (RTN) Operational
Fileactive - Website - Logon ? Operational
Trade Payable Finance, Invoices and Guarantees Operational
FX Request for Quote (RFQ) - API Operational
Returned Items Operational
Reply/Acknowledgement Files Operational
NPP PayTo Services Operational
ANZ Cashactive ? Operational
ANZ Cashactive Virtual ? Operational
ANZ Cashactive Control ? Operational
ANZ Virtual Account Management (VAM) ? Operational
ANZ Cashactive Fusion ? Operational
Start of Day Processing ? Operational
API Gateway ? Operational
ANZ Cashactive - Logon ? Operational
ANZ Cash Management Central ? Operational
ANZ Cash Management Central Logon ? Operational
Client Money Management Operational
Start Of Day Processng Operational
API Gateway Operational
ANZ Cash Management Central - UI Operational
ANZ Transactive - Trade/ APEA ? Operational
ANZ Transactive Trade - Logon Operational
Trade Finance and Reporting ? Operational
Trade Finance payment processing ? Operational
Payments Processing ? Operational
ANZ Institutional Data and Analytics Operational
Data Insights Operational
Fees and Charges Operational
Other Services Operational
Customer Service Centre IVR service ? Operational
ANZ Commercial Cards Processing ? Operational
ANZ Cash Asia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ANZ Maintenance Notification - Transactive Global - 20 September 2025 Sep 20, 2025 20:00 - Sep 21, 2025 05:00 AEST

ANZ Transactive Global Scheduled Change

Start Time: 20/09/2025 15:30 IST (20/09/2025 20:00 AEST)
End Time: 21/09/2025 04:30 IST (21/09/2025 09:00 AEST)

Change Details

ANZ will be performing system maintenance on ANZ Transactive - Global.

During the outage, there will be delays in outward NEFT and RTGS payment processing in India. Payments scheduled or submitted during the outage window will remain in "Processing" status and released once the maintenance activities are completed.

Other functions within ANZ Transactive - Global will remain available.

Impacted Geographies: India
Posted on Sep 15, 2025 - 10:39 AEST
Sep 16, 2025

No incidents reported today.

Sep 15, 2025

No incidents reported.

Sep 14, 2025
ANZ Maintenance Notification - Transactive Trade/APEA
Completed - The scheduled maintenance has been completed.
Sep 14, 09:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 05:00 AEST
Update - We will be undergoing scheduled maintenance during this time.
Sep 12, 11:29 AEST
Scheduled - ANZ Transactive Trade Scheduled Change

Start Time: 14/09/2025 05:00 AEST
End Time: 14/09/2025 09:00 AEST

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Sep 8, 17:03 AEST
ANZ Maintenance Notification - OSKO Payments & Reporting (NPP)
Completed - The scheduled maintenance has been completed.
Sep 14, 05:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 02:30 AEST
Scheduled - ANZ OSKO Payments & Reporting Scheduled Change

Start Time: 14/09/2025 02:30 AEST
End Time: 14/09/2025 05:30 AEST

Change Details
ANZ will be performing system maintenance on ANZ OSKO Payments (NPP) services which will result in an outage.

During the outage, Account Reporting and OSKO payments may be delayed or rejected.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Australia
Sep 8, 17:21 AEST
Sep 13, 2025
ANZ Maintenance Notification - ANZ Cash Management Central
Completed - The scheduled maintenance has been completed.
Sep 13, 17:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 12:00 AEST
Scheduled - ANZ Cash Management Central Scheduled Change

Start Time: 13/09/2025 12:00 AEST
End Time: 13/09/2025 17:00 AEST

Change Details
ANZ will be performing system maintenance on ANZ Cash Management Central services which will result in a service degradation.

During this period some User Interface Reporting, Account Opening and Payments API functionalities may experience reduced performance or availability.

Please ensure you complete your banking activities prior to this scheduled maintenance. We apologise for any inconvenience.

Impacted Geographies: Australia
Sep 13, 12:00 AEST
Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025
ANZ Incident Notification - Transactive Global
Resolved - This incident has been resolved.
Sep 9, 11:15 AEST
Investigating - ANZ Transactive - Global
Start Time: 09/09/2025 11:00 AEST
Resolution Time: 09/09/2025 11:15 AEST

Incident Details
We are currently investigating an intermittent issue impacting the performance of ANZ Transactive - Global. Users may experience intermittent slowness in logging on and other functions, including payment creation and approval.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Global
Sep 9, 11:08 AEST
Sep 8, 2025
ANZ Incident Notification - Transactive Global & Fileactive - Payment Processing Delays
Resolved - This incident has been resolved.
Sep 8, 13:31 AEST
Update - We are continuing to investigate this issue.
Sep 8, 12:42 AEST
Investigating - ANZ Transactive - Global & ANZ - Fileactive
Start Time: 08/09/2025 12:00 AEST
Resolution Time: TBA

Incident Details
We are currently investigating an issue impacting some payments within ANZ Transactive - Global & ANZ - Fileactive. Users may experience delays with payment processing.

Technology teams are currently reviewing the issue and we will provide further updates as they become available.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Global
Sep 8, 12:35 AEST
ANZ Maintenance Notification - ANZ Cash Management Central
Completed - The scheduled maintenance has been completed.
Sep 8, 04:45 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 23:00 AEST
Scheduled - ANZ Cash Management Central Scheduled Change

Start Time: 07/09/2025 23:00 AEST
End Time: 08/09/2025 04:45 AEST

Change Details
ANZ will be performing system maintenance on ANZ Cash Management Central services which will result in an outage.

During this period ANZ Cash Management Central and related application will not be available.

Please ensure you complete your banking activities prior to this scheduled maintenance. We apologise for any inconvenience.

Impacted Geographies: Australia
Aug 29, 14:52 AEST
ANZ Maintenance Notification - Fileactive
Completed - The scheduled maintenance has been completed.
Sep 8, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 23:01 AEST
Scheduled - ANZ Fileactive Scheduled Change

Start Time: 07/09/2025 23:00 AEST
End Time: 08/09/2025 02:00 AEST

Change Details
ANZ will be performing system maintenance on ANZ Fileactive services which will result in an outage.

During this period, Intraday Balance and Transaction reporting, will not be delivered during the outage window. Inward Osko Payments will be held and processed once all services are restored. Outward Payments will be rejected and customers will have to re-send after the outage. ANZ Payment Solutions, ACMC APIs, Cashactive API's, Cash Management Central API's and Fileactive API's will also be unavailable.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Aug 20, 10:35 AEST
Sep 7, 2025
ANZ Maintenance Notification - Transactive - Trade/APEA
Completed - The scheduled maintenance has been completed.
Sep 7, 11:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 01:30 AEST
Scheduled - ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 07/09/2025 01:30 AEST
End Time: 07/09/2025 11:30 AEST

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Aug 29, 14:58 AEST
ANZ Maintenance Notification - ANZ Limit Management System (LMS)
Completed - The scheduled maintenance has been completed.
Sep 7, 05:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 23:30 AEST
Scheduled - ANZ Limit Management System Scheduled Change

Start Time: 06/09/2025 23:30 AEST
End Time: 07/09/2025 05:30 AEST

Change Details

ANZ will be performing system maintenance on ANZ Limit Management System resulting in an outage.

During this period, some payments may experience delays. We apologise for any inconvenience.

Impacted Geographies: Global
Aug 29, 14:54 AEST
Sep 6, 2025
ANZ Maintenance Notification - ANZ Cash Management Central
Completed - The scheduled maintenance has been completed.
Sep 6, 17:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 15:30 AEST
Scheduled - ANZ Cash Management Central Scheduled Change

Start Time: 06/09/2025 15:30 AEST
End Time: 06/09/2025 17:30 AEST

Change Details
ANZ will be performing system maintenance on ANZ Cash Management Central services which will result in a service degradation.

During this period some User Interface Reporting, Account Opening and Payments API functionalities may experience reduced performance or availability.

Please ensure you complete your banking activities prior to this scheduled maintenance. We apologise for any inconvenience.

Impacted Geographies: Australia
Sep 6, 15:30 AEST
ANZ Maintenance Notification - ANZ Transactive - Global and Fileactive
Completed - The scheduled maintenance has been completed.
Sep 6, 07:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 06:00 AEST
Scheduled - ANZ Transactive - Global and Fileactive Central Scheduled Change

Start Time: 06/09/2025 06:00 AEST
End Time: 06/09/2025 07:00 AEST

Change Details

ANZ will be undertaking a system maintenance. During this period, some customers may experience delays in payment processing.

We apologise for any inconvenience.

Impacted Geographies: Global
Sep 5, 12:25 AEST
Sep 5, 2025
ANZ Maintenance Notification - Transactive - Global
Completed - The scheduled maintenance has been completed.
Sep 5, 22:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 19:00 AEST
Scheduled - ANZ Transactive - Global Scheduled Change

Start Time: 05/09/2025 19:00 AEST
End Time: 05/09/2025 22:30 AEST

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Global Administration and Self Service functions which will result in an outage.

During the outage, ANZ Transactive - Global - Administration and Self Service Functions will not be available. This will affect access to administration functionalities such as User, Organisational, App and & Security Device as well as Self Service functionalities such as New User Activation, Forgot Password, Change Password, Unblock Token & ADK Activation.

All other functions within ANZ Transactive - Global will remain available and will not be impacted by the maintenance activities.

Impacted Geographies: Global
Sep 5, 16:07 AEST
Sep 4, 2025

No incidents reported.

Sep 3, 2025
ANZ Incident Notification - Transactive - Global
Resolved - This incident has been resolved and technology teams will continue to monitor performance. No further updates will be issued unless further impacts are detected.
Sep 3, 09:30 AEST
Update - We are continuing to investigate this issue.
Sep 3, 09:07 AEST
Investigating - ANZ Transactive - Global
Start Time: 03/09/2025 08:00 AEST
Resolution Time: 03/09/2025 09:20 AEST

Incident Details
We are currently investigating an intermittent issue impacting the performance of ANZ Transactive - Global. Users may experience intermittent slowness in logging on and other functions, including payment creation and approval.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Global
Sep 3, 08:05 AEST
Sep 2, 2025

No incidents reported.

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