ANZ Digital Services Status

ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.

For more information, contact your ANZ Customer Service Centre.

Operational

Degraded Performance

Partial Outage

Major Outage

Under Maintenance

All Systems Operational

ANZ Transactive - Global Operational

ANZ Transactive – Global Logon Operational

Accounts Balance & Transactions - Statements Operational

Commercial Cards Operational

Service Requests Operational

Payments Operational

Liquidity Management Operational

ANZ Transactive – Global mobile Operational

Foreign Exchange Operational

ANZ Fileactive Operational

Balance & Transaction Reporting (BTR) - Intraday Operational

Balance & Transaction Reporting (BTR) - End of Day Operational

Payments - Managed File Transfer (MFT) Operational

Payments - API Operational

Cheque and Remittance Processing Operational

Austraclear Processing Operational

Real Time Notifications (RTN) Operational

Fileactive - Website - Logon Operational

Trade Payable Finance, Invoices and Guarantees Operational

FX Request for Quote (RFQ) - API Operational

Returned Items Operational

Reply/Acknowledgement Files Operational

ANZ Cashactive Operational

ANZ Cashactive Virtual Operational

ANZ Cashactive Control Operational

ANZ Virtual Account Management (VAM) Operational

ANZ Cashactive Fusion Operational

Start of Day Processing Operational

API Gateway Operational

ANZ Cashactive - Logon Operational

ANZ Transactive - Trade/ APEA Operational

ANZ Transactive Trade - Logon Operational

Trade Finance and Reporting Operational

Trade Finance payment processing Operational

Payments Processing Operational

ANZ Institutional Data and Analytics Operational

Data Insights Operational

Fees and Charges Operational

Other Services Operational

Customer Service Centre IVR service Operational

ANZ Commercial Cards Processing Operational

ANZ Cash Asia Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 11, 2026

No incidents reported today.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

ANZ Incident Notification - Transactive - Global - Foreign Exchange (FX) Rates

Resolved - This incident has now been resolved, with payments flowing successfully and users can now use the 'Get Rate' function within ANZ Transactive - Global
Jun 8, 17:08 AEST

Update - Please be advised the issue is also impacting payments from other countries, including Singapore and Hong Kong.
Jun 8, 13:38 AEST

Update - We are continuing to investigate the issue.

Users impacted are advised to use the Transactive Global Mobile app, which is currently enabling the "get rate" function for transaction processing.
Jun 8, 12:59 AEST

Investigating - ANZ Transactive - Global (FX Rates)
Start Time: 08/06/2026 10:18 AEST
Resolution Time: TBA

Incident Details
We are currently investigating an incident impacting ANZ Transactive - Global. Users in Australia and New Zealand are intermittently unable to obtain FX Rates for cross currency payments initiated within ANZ Transactive - Global when using the 'Get Rate' function

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Australia and New Zealand
Jun 8, 12:22 AEST

Jun 7, 2026

ANZ Maintenance Notification - Transactive - Trade/APEA

Completed - The scheduled maintenance has been completed.
Jun 7, 21:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 00:15 AEST

Scheduled - ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 07/06/2026 00:15 AEST
End Time: 07/06/2026 21:00 AEST

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Jun 4, 11:38 AEST

ANZ Maintenance Notification - Transactive - Global

Completed - The scheduled maintenance has been completed.
Jun 7, 04:30 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 02:30 AEST

Scheduled - ANZ Transactive - Global Scheduled Change

**Updated timing**
Start Time: 07/06/2026 02:30 AEST
End Time: 07/06/2026 04:30 AEST

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Global services which will result in an outage.

During the outage, ANZ Transactive - Global and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Jun 4, 11:27 AEST

Jun 6, 2026

ANZ Maintenance Notification - Transactive - Global

Completed - The scheduled maintenance has been completed.
Jun 6, 07:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 06:00 AEST

Update - We will be undergoing scheduled maintenance during this time.
Jun 2, 15:18 AEST

Scheduled - Please note the below update to time and impact for the scheduled maintenance

ANZ Transactive - Global Scheduled Change

Start Time: 06/06/2026 06:00 AEST
End Time: 06/06/2026 07:00 AEST

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Global services which may result in possible service degradation.

During the system maintenance we do not expect any significant impact to services however there may be intermittent periods of degradation that could affect access to ANZ Transactive - Global and associated applications

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Jun 2, 11:52 AEST

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

ANZ Incident Notification - Balance & Transaction Reporting Delays

Resolved - This incident has been resolved.
Jun 2, 08:56 AEST

Investigating - ANZ Fileactive
Start Time: 02/06/2026 07:45 AEST
Resolution Time: 02/06/2026 08:30 AEST

Incident Details
Due to an issue in processing the End of Day Balance and Transaction reporting, some customers may experience delays in receiving the Balance and Transaction Reporting in ANZ Fileactive. Technology teams are monitoring the progress and we will update you with expected delivery times.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Australia and New Zealand
Jun 2, 08:06 AEST

Jun 1, 2026

No incidents reported.

May 31, 2026

ANZ Maintenance Notification - Transactive - Global

Completed - The scheduled maintenance has been completed.
May 31, 10:30 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 00:30 AEST

Scheduled - Updated timing for change extended by 1 hour

ANZ Transactive - Global Scheduled Change

Start Time: 31/05/2026 00:30 AEST

End Time: 31/05/2026 10:30 AEST

Change Details

ANZ will be undertaking a change to our systems that will impact the availability of a number of digital services. The following services will be impacted during the maintenance window.

ANZ Transactive - Global users will be unable to logon and perform any banking services during the maintenance window which will include payment processing and any other applications.

There may be degradation in Host-To-Host Non-Straight Through Processing of payments from ANZ Fileactive and as a result, there may be short delays with receipt of acknowledgement files.

Host-To-Host Straight Through Processing via ANZ Fileactive is unaffected by the maintenance.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global

May 21, 16:22 AEST

ANZ Maintenance Notification - OSKO payments (NPP) and Intraday Reporting

Completed - The scheduled maintenance has been completed.
May 31, 07:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 01:00 AEST

Update - We will be undergoing scheduled maintenance during this time.
May 29, 11:37 AEST

Scheduled - ANZ OSKO Payments and Intraday Reporting Scheduled Change

Start Time: 31/05/2026 01:00 AEST
End Time: 31/05/2025 07:00 AEST

Change Details
ANZ will be performing system maintenance, which will impact ANZ OSKO Payments (NPP) and Intraday Balance and Transaction Reporting services.

During the outage, OSKO payments, Real Time Notifications and Intraday Balance and Transaction Reporting will be delayed.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
May 27, 10:21 AEST

ANZ Maintenance Notification - Fileactive

Completed - The scheduled maintenance has been completed.
May 31, 04:30 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 00:30 AEST

Scheduled - ANZ Fileactive Scheduled Change

*** Please note change in time

Start Time: 31/05/2026 00:30 AEST
End Time: 31/05/2026 04:30 AEST

Change Details
ANZ will be performing system maintenance on ANZ Fileactive services which will result in an outage.

During this period, Intraday Balance and Transaction reporting, will not be delivered during the outage window. Inward Osko Payments will be held and processed once all services are restored. Outward Payments will be rejected and customers will have to re-send after the outage. ANZ Payment Solutions, Cashactive API's, Cash Management Central API's and Fileactive API's will also be unavailable.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
May 20, 13:56 AEST

May 30, 2026

No incidents reported.

May 29, 2026

ANZ Incident Notification - Transactive Global

Resolved - This incident has been resolved at 10:45 AEST.
May 29, 10:46 AEST

Update - We are continuing to investigate this issue.
May 29, 10:41 AEST

Investigating - ANZ Transactive - Global
Start Time: 29/05/2026 10:15 AEST
Resolution Time: TBA

Incident Details
We are currently investigating an issue impacting the performance of ANZ Transactive - Global. Users are receiving error messages whilst attempting to logon to ANZ Transactive - Global.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Global
May 29, 10:24 AEST

May 28, 2026

No incidents reported.