ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.

For more information, contact your ANZ Customer Service Centre.

Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 06, 2025 - 07:45 AEST
Scheduled - ANZ Cash Management Central Scheduled Change

Start Time: 06/07/2025 07:45 AEST
End Time: 06/07/2025 14:00 AEST

Change Details
**System maintenance is extended**
ANZ will be performing system maintenance on ANZ Cash Management Central services which will result in a service degradation.

During this period some User Interface Reporting, Account Opening and Payments API functionalities may experience reduced performance or availability.

Please ensure you complete your banking activities prior to this scheduled maintenance. We apologise for any inconvenience.

Impacted Geographies: Australia

Jul 6, 2025 07:45-14:00 AEST
ANZ Transactive - Global ? Operational
ANZ Transactive – Global Logon ? Operational
Accounts Balance & Transactions - Statements ? Operational
Commercial Cards ? Operational
Service Requests ? Operational
Payments ? Operational
Liquidity Management ? Operational
ANZ Transactive – Global mobile ? Operational
Foreign Exchange ? Operational
ANZ Fileactive ? Operational
File Processing ? Operational
API Gateway ? Operational
Balance & Transaction Reporting Operational
ANZ Fileactive - Website - Logon ? Operational
Austraclear Services Operational
NPP PayTo Services Operational
ANZ Cashactive ? Operational
ANZ Cashactive Virtual ? Operational
ANZ Cashactive Control ? Operational
ANZ Virtual Account Management (VAM) ? Operational
ANZ Cashactive Fusion ? Operational
Start of Day Processing ? Operational
API Gateway ? Operational
ANZ Cashactive - Logon ? Operational
ANZ Cash Management Central ? Under Maintenance
ANZ Cash Management Central Logon ? Operational
Client Money Management Under Maintenance
Start Of Day Processng Operational
API Gateway Under Maintenance
ANZ Cash Management Central - UI Under Maintenance
ANZ Transactive - Trade/ APEA ? Operational
ANZ Transactive Trade - Logon Operational
Trade Finance and Reporting ? Operational
Trade Finance payment processing ? Operational
Payments Processing ? Operational
ANZ Institutional Data and Analytics Operational
Data Insights Operational
Fees and Charges Operational
Other Services Operational
Customer Service Centre IVR service ? Operational
ANZ Commercial Cards Processing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ANZ Maintenance Notification - Fileactive Jul 6, 2025 23:00 - Jul 7, 2025 02:00 AEST

ANZ Fileactive Scheduled Change

Start Time: 06/07/2025 23:00 AEST
End Time: 07/07/2025 02:00 AEST

Change Details
ANZ will be performing system maintenance on ANZ Fileactive services which will result in an outage.

During this period, Intraday Balance and Transaction reporting, will not be delivered during the outage window. Inward Osko Payments will be held and processed once all services are restored. Outward Payments will be rejected and customers will have to re-send after the outage. ANZ Payment Solutions, Cashactive API's, Cash Management Central API's and Fileactive API's will also be unavailable.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global

Posted on Jun 24, 2025 - 12:47 AEST

ANZ Maintenance Notification - Transactive Global Jul 12, 2025 23:00 - Jul 13, 2025 03:00 AEST

ANZ Transactive - Global Scheduled Change

Start Time: 12/07/2025 23:00 AEST
End Time: 13/07/2025 03:00 AEST

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Global and Self Service functions which will result in an outage.

During this time, all functions within ANZ Transactive - Global, Self Service and associated applications will not be available.

Please ensure you complete your banking activities prior to this scheduled maintenance. We apologise for any inconvenience.

Impacted Geographies: Global

Posted on Jul 02, 2025 - 16:33 AEST
Jul 6, 2025
Completed - The scheduled maintenance has been completed.
Jul 6, 03:20 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 18:00 AEST
Scheduled - ANZ Cash Management Central Scheduled Change

Start Time: 05/07/2025 18:00 AEST
End Time: 06/07/2025 03:20 AEST

Change Details
ANZ will be performing system maintenance on ANZ Cash Management Central services which will result in a service degradation.

During this period some User Interface Reporting, Account Opening and Payments API functionalities may experience reduced performance or availability.

Please ensure you complete your banking activities prior to this scheduled maintenance. We apologise for any inconvenience.

Impacted Geographies: Australia

Jun 30, 10:25 AEST
Jul 5, 2025
Completed - The scheduled maintenance has been completed.
Jul 5, 13:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 10:00 AEST
Scheduled - ANZ Transactive - Global Scheduled Change

Start Time: 05/07/2025 10:00 AEST
End Time: 05/07/2025 13:00 AEST

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Global Administration and Self Service functions which will result in an outage.

During the outage, ANZ Transactive - Global - Administration and Self Service Functions will not be available. This will affect access to administration functionalities such as User, Organisational, App and & Security Device as well as Self Service functionalities such as New User Activation, Forgot Password, Change Password, Unblock Token & ADK Activation.

All other functions within ANZ Transactive - Global including Payment processing will remain available and will not be impacted by the maintenance activities.

Impacted Geographies: Global

Jul 1, 09:53 AEST
Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025
Completed - The scheduled maintenance has been completed.
Jun 29, 15:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 10:30 AEST
Scheduled - ANZ Transactive Trade Scheduled Change

Start Time: 29/06/2025 10:30 AEST
End Time: 29/06/2025 15:30 AEST

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global

Jun 26, 16:14 AEST
Jun 28, 2025
Completed - The scheduled maintenance has been completed.
Jun 28, 16:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 12:30 AEST
Scheduled - ANZ Transactive Global Scheduled Change

Start Time: 28/06/2025 08:00 IST (28/06/2025 12:30 AEST)
End Time: 28/06/2025 12:00 IST (28/06/2025 16:30 AEST)

Change Details

ANZ will be performing system maintenance on ANZ Transactive - Global.

During the outage, there will be delays in outward NEFT and RTGS payment processing in India. Payments scheduled or submitted during the outage window will remain in "Processing" status and released once the maintenance activities are completed.

Other functions within ANZ Transactive - Global will remain available.

Impacted Geographies: India

Jun 24, 12:26 AEST
Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025
Completed - The scheduled maintenance has been completed.
Jun 22, 13:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 08:00 AEST
Scheduled - ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 22/06/2025 08:00 AEST
End Time: 22/06/2025 13:00 AEST

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global

Jun 20, 11:04 AEST