ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.
For more information, contact your ANZ Customer Service Centre.
Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance
ANZ Incident Notification - ANZ Transactive Global and Fileactive Payment Processing Delays
Incident
Report for ANZ Digital Services
Resolved
This incident has been resolved.
Update
We are continuing to investigate this issue.
Investigating
ANZ Fileactive and ANZ Transactive Global
Start Time: 07/07/2025 18:05 AEST
Resolution Time: 07/07/2025 21:00 AEST
Incident Details
Please be advised we are currently investigating an issue impacting the processing of payments within ANZ Transactive - Global and Fileactive. Our technology teams are assessing the issue, and we will provide an update as soon as possible.
We apologise for the inconvenience. Please refer back to Status Page for further updates.
Impacted Geographies: Global
Start Time: 07/07/2025 18:05 AEST
Resolution Time: 07/07/2025 21:00 AEST
Incident Details
Please be advised we are currently investigating an issue impacting the processing of payments within ANZ Transactive - Global and Fileactive. Our technology teams are assessing the issue, and we will provide an update as soon as possible.
We apologise for the inconvenience. Please refer back to Status Page for further updates.
Impacted Geographies: Global
This incident affected: ANZ Fileactive (File Processing) and ANZ Transactive - Global (Payments).