ANZ Digital Services Status

ANZ Digital Services Status Page ANZ Institutional Digital Services status page provides up to date information about the operation of ANZ Institutional's systems and services for Australian customers. For more information contact your ANZ Customer Service Centre.

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All Systems Operational

ANZ Transactive-Global Operational

Transactive Global Login Operational

Accounts Balance & Transactions - Statements Operational

Commercial Cards Operational

Trade Finance Operational

Service Requests Operational

Payments Operational

ANZ Fileactive Operational

Payments Operational

Balance & Transactions Reporting Operational

ANZ Cashactive Operational

Balance & Transactions Reporting Operational

ANZ Cashactive Fusion login Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Planned Outage to ANZ Transactive-Global Dec 4, 07:00-11:00 AEDT

Please be advised we are undertaking planned maintenance to ANZ Transactive-Global on Saturday 4th of December from 07:00 to 11:00 Australian Eastern Daylight Time. During this outage period, ANZ Transactive-Global users will not be able to access the platform, and users will be unable to access any related services. Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.
Posted on Dec 1, 09:58 AEDT

Planned Outage to ANZ Transactive-Global Dec 5, 01:30-05:00 AEDT

Please be advised we are undertaking planned maintenance to ANZ Transactive-Global on Sunday 5th of December from 01:30 to 05:00 Australian Eastern Daylight Time. During this outage period, ANZ Transactive-Global users will not be able to access the Accounts menu and customers will be unable to view the Balance and Transaction Reporting. All other related services will be available. Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.
Posted on Dec 1, 16:20 AEDT

Past Incidents

Dec 4, 2021

No incidents reported today.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

Planned Outage to ANZ Transactive-Global

Completed - The scheduled maintenance has been completed.
Nov 27, 22:30 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 01:30 AEDT

Scheduled - Please be advised we are undertaking planned maintenance to ANZ Transactive-Global on Saturday 27th of November from 01:30 to 22:30 Australian Eastern Daylight Time. During this outage period, ANZ Transactive-Global users will not be able to access the platform, and users will be unable to access any related services. Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.
Nov 24, 13:44 AEDT

Planned Outage to ANZ Transactive-Global

Completed - The scheduled maintenance has been completed.
Nov 27, 20:30 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 10:30 AEDT

Scheduled - Please be advised we are undertaking planned maintenance to ANZ Transactive-Global from 10:30 to 20:00 Australian Eastern Daylight Time (AEDT) on Saturday 27th of November. During this outage period, ANZ Transactive-Global users will not be able to submit their payments. Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.
Nov 23, 09:43 AEDT

Planned Outage to ANZ Transactive-Global

Completed - The scheduled maintenance has been completed.
Nov 27, 01:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 00:02 AEDT

Scheduled - Please be advised we are undertaking planned maintenance to ANZ Transactive-Global on Saturday 27th of November from 00:00 to 01:00 Australian Eastern Daylight Time. During this outage period, ANZ Transactive-Global users will not be able to access the platform, and users will be unable to access any related services. Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.
Nov 25, 14:26 AEDT

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

Cashactive Control and Virtual Reporting Issue

Resolved - The transaction data has been delivered to impacted customers and the incident is now resolved.
Nov 22, 14:49 AEDT

Update - Please be advised we are re-sending transaction files to customers based on your preferred method. The StatusPage will be updated once this is completed.
Nov 22, 13:24 AEDT

Investigating - We have identified an issue in Cashactive Control and Virtual, where some customers' reports have missing transactional data from Saturday 20th of November 2021. We are contacting customers to confirm the method for delivery of missing transactions. StatusPage will be updated once reports are delivered. We apologise for any inconvenience.
Nov 22, 11:57 AEDT

Nov 21, 2021

Planned Outage to ANZ Fileactive

Completed - The scheduled maintenance has been completed.
Nov 21, 05:30 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 02:30 AEDT

Scheduled - Please be advised that ANZ Fileactive and ANZ Cashactive will be unavailable on Saturday 21st of November from 02:30 to 05:30 Australian Eastern Daylight Time, due to a planned service outage. Inward Osko Payments will be held and get processed once all services are restored. Outward Payments will be rejected and customers will have to re-send after the outage. Cashactive Control APIs will be unavailable during this period. Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.
Nov 15, 09:20 AEDT

Nov 20, 2021

Planned Outage to ANZ Transactive-Global

Completed - The scheduled maintenance has been completed.
Nov 20, 10:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 07:00 AEDT

Scheduled - Please be advised we are undertaking planned maintenance to ANZ Transactive-Global on Saturday 20th of November from 07:00 to 10:00 Australian Eastern Daylight Time. During this outage period, ANZ Transactive-Global users will not be able to access the platform, and users will be unable to access any related services. Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.
Nov 17, 09:57 AEDT