ANZ Digital Services Status

ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.

For more information, contact your ANZ Customer Service Centre.

Operational

Degraded Performance

Partial Outage

Major Outage

Under Maintenance

All Systems Operational

ANZ Transactive - Global Operational

ANZ Transactive – Global Logon Operational

Accounts Balance & Transactions - Statements Operational

Commercial Cards Operational

Service Requests Operational

Payments Operational

Liquidity Management Operational

ANZ Transactive – Global mobile Operational

Foreign Exchange Operational

ANZ Fileactive Operational

File Processing Operational

API Gateway Operational

Balance & Transaction Reporting Operational

ANZ Fileactive - Website - Logon Operational

Austraclear Services Operational

NPP PayTo Services Operational

ANZ Transactive - Cash Asia Operational

ANZ Transactive – Cash Asia Logon Operational

Payments Operational

Account Statement and Other Reporting Operational

ANZ Cashactive Operational

ANZ Cashactive Virtual Operational

ANZ Cashactive Control Operational

ANZ Virtual Account Management (VAM) Operational

ANZ Cashactive Fusion Operational

Start of Day Processing Operational

API Gateway Operational

ANZ Cashactive - Logon Operational

ANZ Cash Management Central Operational

ANZ Cash Management Central Logon Operational

Client Money Management Operational

Start Of Day Processng Operational

API Gateway Operational

ANZ Cash Management Central - UI Operational

ANZ Transactive - Trade/ APEA Operational

ANZ Transactive Trade - Logon Operational

Trade Finance and Reporting Operational

Trade Finance payment processing Operational

Payments Processing Operational

ANZ Institutional Data and Analytics Operational

Data Insights Operational

Fees and Charges Operational

Other Services Operational

Customer Service Centre IVR service Operational

ANZ Commercial Cards Processing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 19, 2025

No incidents reported today.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

ANZ Incident Notification - Cashactive Control & Virtual - Start Of Day Reporting Delay

Resolved - This incident has been resolved.
Apr 17, 10:54 AEST

Identified - ANZ Cashactive Start of Day Reporting (SOD) has been completed and will shortly be available.
Apr 17, 08:39 AEST

Investigating - ANZ Cashactive Control
Start Time: 17/04/2025 07:15 AEST
Resolution Time: 17/04/2025 10:50 AEST

Incident Details
Please be advised the ANZ Cashactive Control Start of Day (SoD) reporting has been delayed this morning.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Australia and New Zealand
Apr 17, 07:25 AEST

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

ANZ Maintenance Notification - ANZ Cash Management Central

Completed - The scheduled maintenance has been completed.
Apr 10, 22:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 20:00 AEST

Scheduled - ANZ Cash Management Central Scheduled Change

Start Time: 10/04/2025 20:00 AEST
End Time: 10/04/2025 22:00 AEST

Change Details
ANZ will be performing system maintenance on ANZ Cash Management Central services which will result in a service degradation.

During this period some User Interface and API functionalities will experience reduced performance or availability.

Please ensure you complete your banking activities prior to this scheduled maintenance. We apologise for any inconvenience.

Impacted Geographies: Australia
Apr 10, 15:27 AEST

Apr 9, 2025

No incidents reported.

Apr 8, 2025

No incidents reported.

Apr 7, 2025

No incidents reported.

Apr 6, 2025

ANZ Maintenance Notification - ANZ Liquidity Management & Supplemental Account Services

Completed - The scheduled maintenance has been completed.
Apr 6, 21:30 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 13:30 AEST

Scheduled - ANZ Liquidity Management & Supplemental Account Services Scheduled Change

Start Time: 06/04/2025 13:30 AEST
End Time: 06/04/2025 21:30 AEST

Change Details

ANZ will be performing system maintenance on ANZ Liquidity Management & Supplemental Account Services.

During this period, ANZ Liquidity Management & Supplemental Account Services and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Singapore, Hong Kong, India, Taiwan, Philippines, Vietnam and Indonesia
Apr 4, 13:40 AEDT

Apr 5, 2025

ANZ Maintenance Notification - ANZ Cash Management Central

Completed - The scheduled maintenance has been completed.
Apr 5, 23:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 18:00 AEDT

Scheduled - ANZ Cash Management Central Scheduled Change

Start Time: 05/04/2025 18:00 AEDT
End Time: 05/04/2025 23:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Cash Management Central services which will result in a service degradation.

During this period some User Interface and API functionalities will experience reduced performance or availability. Some tasks, including account opening, payment processing and report generation may take longer than usual to complete. However, services will still be available.

Please ensure you complete your banking activities prior to this scheduled maintenance. We apologise for any inconvenience.

Impacted Geographies: Australia
Mar 31, 09:26 AEDT

ANZ Maintenance Notification - Transactive - Global

Completed - The scheduled maintenance has been completed.
Apr 5, 18:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 13:30 AEDT

Scheduled - ANZ Transactive - Global Scheduled Change

Start Time: 05/04/2025 13:30 AEDT
End Time: 05/04/2025 18:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Global services.

During this maintenance, Services will be available however there may be intermittent degradation for users between 13:30 and 18:00 AEDT.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Apr 3, 17:10 AEDT