All Systems Operational

ANZ Transactive - Global Operational
ANZ Transactive – Global Logon Operational
Accounts Balance & Transactions - Statements Operational
Commercial Cards Operational
Service Requests Operational
Payments Operational
Liquidity Management Operational
ANZ Transactive – Global mobile Operational
Foreign Exchange Operational
ANZ Fileactive Operational
Balance & Transaction Reporting (BTR) - Intraday Operational
Balance & Transaction Reporting (BTR) - End of Day Operational
Payments - Managed File Transfer (MFT) Operational
Payments - API Operational
Cheque and Remittance Processing Operational
Austraclear Processing Operational
Real Time Notifications (RTN) Operational
Fileactive - Website - Logon Operational
Trade Payable Finance, Invoices and Guarantees Operational
FX Request for Quote (RFQ) - API Operational
Returned Items Operational
Reply/Acknowledgement Files Operational
ANZ Cashactive Operational
ANZ Cashactive Virtual Operational
ANZ Cashactive Control Operational
ANZ Virtual Account Management (VAM) Operational
ANZ Cashactive Fusion Operational
Start of Day Processing Operational
API Gateway Operational
ANZ Cashactive - Logon Operational
ANZ Transactive - Trade/ APEA Operational
ANZ Transactive Trade - Logon Operational
Trade Finance and Reporting Operational
Trade Finance payment processing Operational
Payments Processing Operational
Balance & Transaction Reporting Operational
ANZ Institutional Data and Analytics Operational
Data Insights Operational
Fees and Charges Operational
Other Services Operational
Customer Service Centre IVR service Operational
ANZ Commercial Cards Processing Operational
ANZ Cash Asia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ANZ Maintenance Notification - Fileactive Oct 11, 2026 23:00 - Oct 12, 2026 02:00 AEDT

ANZ Fileactive Scheduled Change

Start Time: Sunday 11/10/2026 23:00 AEDT
End Time: Monday 12/10/2026 02:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Fileactive services which will result in an outage.

During this period, Intraday Balance and Transaction reporting, will not be delivered during the outage window, including New Zealand 7-day reporting. Inward Osko Payments will be held and processed once all services are restored. Outward Payments will be rejected and customers will have to re-send after the outage. ANZ Payment Solutions, Cashactive API's and Fileactive API's will also be unavailable.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Posted on Sep 24, 2026 - 12:45 AEST

Sep 25, 2026

No incidents reported today.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

ANZ Maintenance Notification - Transactive - Global and Fileactive
Completed - The scheduled maintenance has been completed.
Sep 20, 08:12 AEST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 20, 08:11 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 06:42 AEST
Scheduled - ANZ Transactive - Global and Fileactive Scheduled Change

Start Time: 20/09/2026 06:30 AEST
End Time: 20/09/2026 09:30 AEST

Change Details
ANZ will be performing system maintenance impacting ANZ Transactive - Global and Fileactive services.

During this period, ANZ Transactive - Global and associated applications will not be available. ANZ Fileactive applications will be available during the period, however payments will be held and customers may experience delays in receipt of reply/acknowledgement files during the outage period.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Sep 20, 06:41 AEST
ANZ Maintenance Notification - Transactive - Global and Fileactive
Completed - The scheduled maintenance has been completed.
Sep 20, 06:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 00:30 AEST
Scheduled - ANZ Transactive - Global and Fileactive Scheduled Change

Start Time: Sunday, 20/09/2026 00:30 AEST
End Time: Sunday, 20/09/2026 06:30 AEST

Change Details
ANZ will be performing system maintenance impacting ANZ Transactive - Global and Fileactive services.

During this period, ANZ Transactive - Global and associated applications will not be available. ANZ Fileactive applications will be available during the period, however payments will be held and customers may experience delays in receipt of reply/acknowledgement files during the outage period.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Sep 14, 14:54 AEST

Sep 19, 2026

ANZ Maintenance Notification - Fileactive
Completed - The scheduled maintenance has been completed.
Sep 19, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 05:30 AEST
Scheduled - ANZ Fileactive Scheduled Change

Start Time: 19/09/2026 05:30 AEST
End Time: 19/09/2026 06:00 AEST

Change Details
ANZ will be performing system maintenance on ANZ Fileactive.

During this maintenance period, there may be intermittent periods where customers are not able to connect and we advise customers to resend the payments.

We apologise for any inconvenience.

Impacted Geographies: Global
Sep 18, 11:14 AEST

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

ANZ Incident Notification - Balance & Transaction Reporting Delays
Resolved - This incident has been resolved.
Sep 15, 08:23 AEST
Update - Incident Resolution Time: 15/09/2026 08:22 AEST
Sep 15, 08:23 AEST
Investigating - ANZ Fileactive
Start Time: 15/09/2026 07:45 AEST
Resolution Time: 15/09/2026 08:22 AEST

Incident Details
Due to an issue in processing the End of Day Balance and Transaction reporting, some customers may experience delays in receiving the Balance and Transaction Reporting in ANZ Fileactive. Technology teams are monitoring the progress and we will update you with expected delivery times.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Australia and New Zealand
Sep 15, 07:56 AEST

Sep 14, 2026

No incidents reported.

Sep 13, 2026

ANZ Maintenance Notification - Transactive - Trade/APEA
Completed - The scheduled maintenance has been completed.
Sep 13, 20:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 11:30 AEST
Scheduled - ANZ Transactive - Trade/APEA Scheduled Change

Start Time: Sunday, 13/09/2026 11:30 AEST
End Time: Sunday, 13/09/2026 20:30 AEST

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Sep 11, 06:19 AEST

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

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