ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.

For more information, contact your ANZ Customer Service Centre.

Key:
Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance
All Systems Operational
ANZ Transactive - Global
Operational
ANZ Transactive – Global Log-on
Operational
Accounts Balance & Transactions - Statements
Operational
Commercial Cards
Operational
Trade Finance
Operational
Service Requests
Operational
Payments
Operational
Liquidity Management
Operational
ANZ Transactive – Global mobile
Operational
ANZ Fileactive
Operational
File Processing
Operational
API Gateway
Operational
Balance & Transaction Reporting Operational
ANZ Cashactive
Operational
ANZ Cashactive Virtual
Operational
ANZ Cashactive Control
Operational
ANZ Virtual Account Management (VAM)
Operational
ANZ Cashactive Fusion
Operational
Start of Day Processing
Operational
API Gateway
Operational
ANZ Transactive - Cash Asia
Operational
ANZ Transactive – Cash Asia Login
Operational
Payments
Operational
Account Statement and Other Reporting
Operational
Bank Agency Services Operational
NPP Bank APIs Operational
Global Courier Service (Tier 1 CS2) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 24, 2023
Completed - The scheduled maintenance has been completed.
Sep 24, 10:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 00:30 AEST
Scheduled - Please be advised that ANZ Transactive – Cash Asia will be unavailable from 22:30 SGT/HKT Saturday, 23 September 2023 (00:30 AEST 24 September 2023) to 08:30 SGT/HKT Sunday 24 September 2023 (10:30 AEST 24 September 2023) .

Please plan your banking activities accordingly and do not use the system during this time. We apologise for any inconvenience.

Impacted Geographies: Singapore, Hong Kong, Vietnam, India, Philippines, Taiwan, Indonesia

Sep 18, 13:53 AEST
Sep 23, 2023
Completed - The scheduled maintenance has been completed.
Sep 23, 11:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 22:31 AEST
Scheduled - Please be advised that we are undertaking planned maintenance to ANZ Transactive - Global from 22:30 on Friday 22 September 2023 until 11:00 on Saturday 23 September 2023 AEST.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global

Sep 21, 11:20 AEST
Sep 22, 2023
Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023
Completed - The scheduled maintenance has been completed.
Sep 17, 03:01 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 00:00 AEST
Scheduled - Due to planned maintenance activities, there will be disruption to a number of banking services between 00:00 and 03:00 AEST on 17 September 2023. The following is a summary of services that may be impacted:

NPP Bank API Appointors will be unable to submit outbound payments and expect to receive 503 errors when establishing a connection to the NPP Service during the scheduled change window. Inbound NPP payments will continue to be received and settled however acknowledgment messages will be held until after the maintenance period.


NPP Osko Payments will be held and released following the completion of the maintenance activities. This will impact ANZ Transactive-Global and ANZ Fileactive payment processing.


There may be some intermittent outages in processing reply or receivable files from ANZ Fileactive.


We apologise for any inconvenience.


Impacted Geographies: Global


Sep 14, 13:26 AEST
Completed - The scheduled maintenance has been completed.
Sep 17, 02:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 00:00 AEST
Scheduled - Please be advised that ANZ Transactive – Cash Asia will be unavailable from 22:00 SGT/HKT Saturday 16 September 2023 (00:00 AEST 17 September 2023) to 12:30 SGT/HKT Sunday 17 September 2023 (02:30 AEST 17 September 2023).

Please plan your banking activities accordingly and do not use the system during this time. We apologise for any inconvenience.

Impacted Geographies: Singapore, Hong Kong, Vietnam, India, Philippines, Taiwan, Indonesia

Sep 11, 11:44 AEST
Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023
Completed - The scheduled maintenance has been completed.
Sep 10, 06:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 00:30 AEST
Scheduled - Please be advised that ANZ Transactive – Cash Asia will be unavailable from 22:30 SGT/HKT Saturday 9 September 2023 (00:30 AEST Sunday 10 September 2023) to 04:30 SGT/HKT (06:30 AEST) Sunday 10 September 2023.

Please plan your banking activities accordingly and do not use the system during this time. We apologise for any inconvenience.

Impacted Geographies: Singapore, Hong Kong, Vietnam, India, Philippines, Taiwan, Indonesia

Sep 6, 11:43 AEST