ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.

For more information, contact your ANZ Customer Service Centre.

Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance
ANZ Maintenance Notification - ANZ Cash Management Central
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 06, 2025 - 11:30 AEDT
Scheduled - ANZ Cash Management Central Scheduled Change

Start Time: 06/12/2025 11:35 AEDT
End Time: 06/12/2025 20:05 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Cash Management Central services which will result in a service degradation.

During this period some User Interface Reporting, Account Opening and Payments API functionalities may experience reduced performance or availability.

Please ensure you complete your banking activities prior to this scheduled maintenance. We apologise for any inconvenience.

Impacted Geographies: Australia
Dec 6, 2025 11:30-20:05 AEDT
ANZ Transactive - Global Operational
ANZ Transactive – Global Logon Operational
Accounts Balance & Transactions - Statements Operational
Commercial Cards Operational
Service Requests Operational
Payments Operational
Liquidity Management Operational
ANZ Transactive – Global mobile Operational
Foreign Exchange Operational
ANZ Fileactive Operational
Balance & Transaction Reporting (BTR) - Intraday Operational
Balance & Transaction Reporting (BTR) - End of Day Operational
Payments - Managed File Transfer (MFT) Operational
Payments - API Operational
Cheque and Remittance Processing Operational
Austraclear Processing Operational
Real Time Notifications (RTN) Operational
Fileactive - Website - Logon Operational
Trade Payable Finance, Invoices and Guarantees Operational
FX Request for Quote (RFQ) - API Operational
Returned Items Operational
Reply/Acknowledgement Files Operational
NPP PayTo Services Operational
ANZ Cashactive Operational
ANZ Cashactive Virtual Operational
ANZ Cashactive Control Operational
ANZ Virtual Account Management (VAM) Operational
ANZ Cashactive Fusion Operational
Start of Day Processing Operational
API Gateway Operational
ANZ Cashactive - Logon Operational
ANZ Cash Management Central Under Maintenance
ANZ Cash Management Central Logon Operational
Client Money Management Under Maintenance
Start Of Day Processng Operational
API Gateway Under Maintenance
ANZ Cash Management Central - UI Under Maintenance
Balance & Transaction Reporting (BTR) - Intraday Operational
ANZ Transactive - Trade/ APEA Operational
ANZ Transactive Trade - Logon Operational
Trade Finance and Reporting Operational
Trade Finance payment processing Operational
Payments Processing Operational
ANZ Institutional Data and Analytics Operational
Data Insights Operational
Fees and Charges Operational
Other Services Operational
Customer Service Centre IVR service Operational
ANZ Commercial Cards Processing Operational
ANZ Cash Asia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ANZ Maintenance Notification - Virtual Account Management (VAM) and Transactive Global - Liquidity Management (LQM) Dec 6, 2025 13:30-17:30 AEDT

ANZ Virtual Account Management (VAM) and Transactive Global - Liquidity Management (LQM) Scheduled Change

Start Time: 06/12/2025 13:30 AEDT
End Time: 06/12/2025 17:30 AEDT

Change Details

ANZ will be performing system maintenance on ANZ Virtual Account Management (VAM) and Transactive Global - Liquidity Management (LQM) services which will result in an outage.

During this period, users will be unable to access these services. Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Posted on Dec 02, 2025 - 16:12 AEDT

ANZ Maintenance Notification - Transactive - Global Dec 7, 2025 02:00-08:00 AEDT

ANZ Transactive - Global Scheduled Change

Start Time: 07/12/2025 02:00 AEDT
End Time: 07/12/2025 08:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Global services which will result in an outage.

During the outage, ANZ Transactive - Global and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Posted on Dec 01, 2025 - 09:11 AEDT

ANZ Wholesale Digital Maintenance Notification - Transactive - Trade/APEA Dec 7, 2025 06:00-10:00 AEDT

ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 07/12/2025 06:00 AEDT
End Time: 07/12/2025 10:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Posted on Dec 04, 2025 - 15:58 AEDT

ANZ Maintenance Notification - Fileactive Dec 14, 2025 23:00 - Dec 15, 2025 02:00 AEDT

ANZ Fileactive Scheduled Change

Start Time: 14/12/2025 23:00 AEDT
End Time: 15/12/2025 02:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Fileactive services which will result in an outage.

During this period, Intraday Balance and Transaction reporting, will not be delivered during the outage window. Inward Osko Payments will be held and processed once all services are restored. Outward Payments will be rejected and customers will have to re-send after the outage. ANZ Payment Solutions, Cashactive API's, Cash Management Central API's and Fileactive API's will also be unavailable.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Posted on Dec 02, 2025 - 11:49 AEDT
Dec 6, 2025

Unresolved incident: ANZ Maintenance Notification - ANZ Cash Management Central.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025
ANZ Maintenance Notification - Transactive Global (India)
Completed - The scheduled maintenance has been completed.
Nov 29, 10:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 17:15 AEDT
Scheduled - ANZ Transactive - Global Scheduled Change

Start Time: 28/11/2025 11:45 IST (28/11/2025 17:15 AEDT)
End Time: 29/11/2025 05:00 IST (29/11/2025 10:30 AEDT)

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Global.

During the outage, there will be delays in inward and outward NEFT and RTGS payment processing in India. Payments scheduled or submitted during the outage window will remain in "Processing" status and released once the maintenance activities are completed.

Other functions within ANZ Transactive - Global will remain available.

Impacted Geographies: India
Nov 25, 09:18 AEDT
Nov 28, 2025
Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025
ANZ Incident Notification - Fileactive Real Time Notifications and ANZ Cash Management Central
Resolved - ANZ Fileactive
Start Time: 22/11/2025 05:44 AEDT
Resolution Time: 24/11/2025 20:10 AEDT

Notifications inpacted during the outage period have been delivered and service is fully restored.

We apologise for the inconvenience caused by the incident.
Nov 24, 20:22 AEDT
Monitoring - The Real-Time Notifications service has been successfully restored since 17:30 AEDT, however customers impacted by the incident have not received notification from the incident start time until 17:30 AEDT. ANZ Technology Teams are working on processing the impacted notifications and we will provide an update as soon as it becomes available.

We apologise for the inconvenience.

Impacted Geographies: Australia
Nov 24, 18:09 AEDT
Investigating - ANZ Fileactive
Start Time: 22/11/2025 05:44 AEDT
Resolution Time: TBA

Incident Details
We are currently investigating an issue affecting Real-Time Notifications for inward NPP (Osko) payments for ANZ Fileactive and ANZ Cash Management Central customers. As a result, some customers may experience non-receipt of notifications used to allocate funds to accounts.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Australia
Nov 24, 17:09 AEDT
ANZ Incident Notification - Cashactive - Payment Processing Delays
Resolved - This incident has been resolved.
Nov 24, 12:59 AEDT
Update - Technology Teams are currently investigating an issue impacting login and other features within ANZ Cashactive Control.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Australia and New Zealand
Nov 24, 12:10 AEDT
Investigating - ANZ Cashactive Control
Start Time: 24/11/2025 07:00 AEDT
Resolution Time: TBA

Incident Details
Please be advised that ANZ Cashactive Control is experiencing delays in the processing of payments. We are currently investigating the issue.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Australia and New Zealand
Nov 24, 11:24 AEDT
ANZ Maintenance Notification - Fileactive
Completed - The scheduled maintenance has been completed.
Nov 24, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 23:00 AEDT
Scheduled - ANZ Fileactive Scheduled Change

Start Time: 23/11/2025 23:00 AEDT
End Time: 24/11/2025 02:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Fileactive services which will result in an outage.

During this period, Intraday Balance and Transaction reporting, will not be delivered during the outage window. Inward Osko Payments will be held and processed once all services are restored. Outward Payments will be rejected and customers will have to re-send after the outage. ANZ Payment Solutions, Cashactive API's, Cash Management Central API's and Fileactive API's will also be unavailable.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Nov 17, 10:05 AEDT
Nov 23, 2025
ANZ Maintenance Notification - Transactive - Global (India)
Completed - The scheduled maintenance has been completed.
Nov 23, 22:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 18:30 AEDT
Scheduled - ANZ Transactive - Global Scheduled Change

Start Time: 23/11/2025 13:00 IST (23/11/2025 18:30 AEDT)
End Time: 23/11/2025 17:00 IST (23/11/2025 22:30 AEDT)

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Global.

During the outage, there will be delays in inward and outward NEFT and RTGS payment processing in India. Payments scheduled or submitted during the outage window will remain in "Processing" status and released once the maintenance activities are completed.

Other functions within ANZ Transactive - Global will remain available.

Impacted Geographies: India
Nov 18, 10:03 AEDT
ANZ Wholesale Digital Maintenance Notification - Transactive - Trade/APEA
Completed - The scheduled maintenance has been completed.
Nov 23, 11:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 00:30 AEDT
Scheduled - ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 23/11/2025 00:30 AEDT
End Time: 23/11/2025 11:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Nov 19, 08:59 AEDT
ANZ Maintenance Notification - Transactive - Global and Fileactive
Completed - The scheduled maintenance has been completed.
Nov 23, 07:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 00:45 AEDT
Scheduled - ANZ Transactive - Global and Fileactive Scheduled Change

Start Time: 23/11/2025 00:45 AEDT
End Time: 23/11/2025 07:00 AEDT

Change Details

ANZ will be undertaking a change to our systems that will impact the availability of ANZ Fileactive and ANZ Transactive - Global services.

During this period, Intraday Balance and Transaction reporting will not be delivered during the outage window. Inward and Outward Osko Payments will be held and processed once all services are restored. NPP PayTo payment initiation requests processed during the outage will be held and processed once all services are restored.

ANZ Transactive - Global - Self Service functionalities such as New User Activation, Forgot Password, Change Password, Unblock Token & ADK Activation will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Australia and Australian Domiciled Accounts
Nov 17, 14:55 AEDT
Nov 22, 2025
ANZ Maintenance Notification - Transactive - Global (India)
Completed - The scheduled maintenance has been completed.
Nov 22, 10:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 05:15 AEDT
Scheduled - ANZ Transactive - Global Scheduled Change

Start Time: 21/11/2025 23:45 IST (22/11/2025 05:15 AEDT)
End Time: 22/11/2025 04:30 IST (22/11/2025 10:00 AEDT)

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Global.

During the outage, there will be delays in inward and outward NEFT and RTGS payment processing in India. Payments scheduled or submitted during the outage window will remain in "Processing" status and released once the maintenance activities are completed.

Other functions within ANZ Transactive - Global will remain available.

Impacted Geographies: India
Nov 12, 11:46 AEDT
← Incident History Powered by Atlassian Statuspage
© Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522