ANZ Digital Services Status Page ANZ Institutional Digital Services status page provides up to date information about the operation of ANZ Institutional's systems and services for Australian customers. For more information contact your ANZ Customer Service Centre.
All Systems Operational
ANZ Transactive-Global ? Operational
Transactive Global Login Operational
Accounts Balance & Transactions - Statements Operational
Commercial Cards ? Operational
Trade Finance ? Operational
Service Requests ? Operational
Payments ? Operational
Liquidity Management ? Operational
ANZ Fileactive ? Operational
File Processing ? Operational
API Gateway ? Operational
Balance & Transactions Reporting Operational
ANZ Cashactive ? Operational
ANZ Cashactive Virtual ? Operational
ANZ Cashactive Control ? Operational
ANZ Virtual Account Management (VAM) ? Operational
ANZ Cashactive Fusion ? Operational
Start of Day Processing ? Operational
API Gateway ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 9, 2022

No incidents reported today.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022
ANZ Transactive Global - Administration and Self Service maintenance
Completed - The scheduled maintenance has been completed.
Aug 6, 06:01 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 02:00 AEST
Scheduled - Pleased be advised we are undertaking planned maintenance to ANZ Transactive-Global on Saturday 6 August from 02:00 until 06:00 Australian Eastern Standard Time.

During the outage, ANZ Transactive-Global users will be unable to access the Administration and Service Request functions, including the ability to perform password resets and activations of tokens and ANZ Digital Keys. Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Aug 5, 09:13 AEST
Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022
Issue impacting calls to customer service contact centres
Resolved - This issue has been resolved.
Aug 1, 16:33 AEST
Update - We are continuing to investigate this issue.
Aug 1, 13:36 AEST
Update - This issue is still ongoing - our teams are continuing to work to resolve this as a priority. We will provide an update as soon as possible.

Our services including ANZ Transactive - Global, ANZ Fileactive, ANZ Transactive Mobile App and ANZ Cashactive continue to be available during this time.

We apologise for the inconvenience.
Aug 1, 13:32 AEST
Investigating - We are aware of an issue impacting all calls to our customer service contact centres for Personal, Business and Institutional customers. Our teams are working on this as a priority and will provide an update as soon as we can. Emails are continuing to be received and monitored.

We apologise for the inconvenience.

Our services including ANZ Transactive - Global, ANZ Fileactive, ANZ Transactive Mobile App and ANZ Cashactive continue to be available during this time.
Aug 1, 09:47 AEST
Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.

Jul 27, 2022

No incidents reported.

Jul 26, 2022

No incidents reported.

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