ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.

For more information, contact your ANZ Customer Service Centre.

Key:
Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance
All Systems Operational
ANZ Transactive - Global ? Operational
ANZ Transactive – Global Log-on ? Operational
Accounts Balance & Transactions - Statements ? Operational
Commercial Cards ? Operational
Service Requests ? Operational
Payments ? Operational
Liquidity Management ? Operational
ANZ Transactive – Global mobile ? Operational
ANZ Fileactive ? Operational
File Processing ? Operational
API Gateway ? Operational
Balance & Transaction Reporting Operational
ANZ Transactive - Cash Asia ? Operational
ANZ Transactive – Cash Asia Login ? Operational
Payments ? Operational
Account Statement and Other Reporting ? Operational
ANZ Cashactive ? Operational
ANZ Cashactive Virtual ? Operational
ANZ Cashactive Control ? Operational
ANZ Virtual Account Management (VAM) ? Operational
ANZ Cashactive Fusion ? Operational
Start of Day Processing ? Operational
API Gateway ? Operational
ANZ Transactive - Trade ? Operational
Trade Finance and Reporting ? Operational
Trade Finance payment processing ? Operational
ANZ Institutional Data and Analytics Operational
Data Insights Operational
Fees and Charges Operational
Bank Agency Services Operational
NPP Bank APIs Operational
Global Courier Service (Tier 1 CS2) Operational
Other Services Operational
Customer Service Centre IVR service ? Operational
ANZ Commercial Cards Processing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 13, 2024

No incidents reported today.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024
Resolved - ANZ Cashactive service is restored and we are continuing to monitor the service stability.

We apologise for the inconvenience.

Impacted Geographies: Australia

Jul 10, 17:03 AEST
Update - Technology teams are working with impacted customers to deliver Balance & Transaction Reporting. We will provide a further update in due course.

We apologise for any inconvenience.

Impacted Geographies: Australia

Jul 10, 15:11 AEST
Update - We are continuing to investigate this issue. We will provide a further update in due course.

We apologise for any inconvenience.

Impacted Geographies: Australia

Jul 10, 14:11 AEST
Investigating - Please be advised we are currently investigating an issue impacting the processing of Balance & Transaction Reporting via ANZ Cashactive.

Our technology teams are investigating the issue, and we will provide an update as soon as possible. We apologise for any inconvenience.

Impacted Geographies: Australia

Jul 10, 13:44 AEST
Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024
Completed - The scheduled maintenance has been completed.
Jul 6, 13:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 08:00 AEST
Scheduled - Please be advised we are undertaking planned maintenance to ANZ Transactive - Global on Saturday 06 July 2024 from 08:00 AEST until 13:00 AEST. During the outage, ANZ Transactive - Global and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global

Jul 1, 14:39 AEST
Completed - The scheduled maintenance has been completed.
Jul 6, 04:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 22:30 AEST
Scheduled - Please be advised we are undertaking planned maintenance to ANZ Transactive - Global from 22:30 AEST on Friday 05 July 2024 until 04:30 AEST on Saturday 06 July 2024. During the outage, ANZ Transactive - Global, Transactive - Global Mobile and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global

Jul 1, 14:19 AEST
Jul 5, 2024
Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.

Jul 2, 2024

No incidents reported.

Jul 1, 2024

No incidents reported.

Jun 30, 2024

No incidents reported.

Jun 29, 2024

No incidents reported.