ANZ Digital Services Status Page ANZ Institutional Digital Services status page provides up to date information about the operation of ANZ Institutional's systems and services for Australian customers. For more information contact your ANZ Customer Service Centre.

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All Systems Operational
ANZ Transactive-Global ? Operational
Transactive Global Login Operational
Accounts (Balance & Transactions - Statements) Operational
Commercial Cards ? Operational
Trade ? Operational
ANZ FX Online ? Operational
Digital Self Service (DSS) ? Operational
Loans ? Operational
International Payment Tracking ? Operational
Administration ? Operational
Term Deposits Operational
Nostro Accounts ? Operational
Payments Operational
Australian Domestic Payments (Direct Entry) Operational
Australian Domestic Payments (RTGS) Operational
Australian Domestic Payments (OSKO) Operational
International Payments (IMT) Operational
Account Transfers Operational
Pay Bill ? Operational
ANZ Fileactive ? Operational
Fileactive Connectivity Operational
File Submission Operational
(Balance & Transactions Reporting) Operational
ANZ Cashactive ? Operational
(Balance & Transactions Reporting) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 24, 2021
Completed - The scheduled maintenance has been completed.
Oct 24, 06:03 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 01:00 AEDT
Scheduled - Please be advised we are undertaking scheduled maintenance on Sunday 24th October 2021 between 1:00AM and 6:00AM Australia Eastern Daylight Time. You may experience delays in the posting of inward and outward Australian Domestic OSKO payments to statements via ANZ Transactive-Global and ANZ Fileactive during this outage period. We apologise for any inconvenience. For current status updates please visit the ANZ Digital Services Status Page.
Oct 21, 10:35 AEDT
Oct 23, 2021
Completed - The scheduled maintenance has been completed.
Oct 23, 08:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 23:00 AEDT
Scheduled - Please be advised we are undertaking planned maintenance from 11:00 PM Australian Eastern Daylight Time (AEDT) on Friday 22nd of October until 08:00 AM (AEDT) on Saturday 23rd of October. ANZ Fileactive Outward Osko payments will be rejected with the following error: GW09 NPP Gateway Unavailable. ANZ Transactive-Global Outward Osko payments will be able to be created however will not be processed and customers will have to resubmit their payments after the outage. All Inward Osko Payments will be rejected and will need to be resubmitted following the outage. We apologise for any inconvenience.
Oct 18, 18:19 AEDT
Oct 22, 2021
Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021
Resolved - We have now resolved the issue impacting Australian Domestic Direct Entry and OSKO payments and Receivable Files within ANZ Fileactive. We apologise for any inconvenience.
Oct 15, 20:51 AEDT
Update - We are continuing to monitor the delays in files processing on ANZ Fileactive. This is impacting the processing of Australian Domestic Payments, including Direct Entry and OSKO payments and the delivery of Receivable files, including Reply files. The issue is continuing to be monitored. We apologise for the inconvenience.
Oct 15, 19:28 AEDT
Identified - We are currently experiencing a degradation in the processing of Australian Domestic Direct Entry and OSKO payments within ANZ Fileactive. You may see a delay in processing and receipt of reply files. The issue is continuing to be monitored and we will provide regular updates. Please check back for updates. We apologise for any inconvenience.
Oct 15, 18:32 AEDT
Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.