Resolved -
This issue has been resolved.
Aug 1, 16:33 AEST
Update -
We are continuing to investigate this issue.
Aug 1, 13:36 AEST
Update -
This issue is still ongoing - our teams are continuing to work to resolve this as a priority. We will provide an update as soon as possible.
Our services including ANZ Transactive - Global, ANZ Fileactive, ANZ Transactive Mobile App and ANZ Cashactive continue to be available during this time.
We apologise for the inconvenience.
Aug 1, 13:32 AEST
Investigating -
We are aware of an issue impacting all calls to our customer service contact centres for Personal, Business and Institutional customers. Our teams are working on this as a priority and will provide an update as soon as we can. Emails are continuing to be received and monitored.
We apologise for the inconvenience.
Our services including ANZ Transactive - Global, ANZ Fileactive, ANZ Transactive Mobile App and ANZ Cashactive continue to be available during this time.
Aug 1, 09:47 AEST