ANZ Digital Services Status

All Systems Operational

ANZ Transactive-Global Operational

Transactive Global Login Operational

Accounts Balance & Transactions - Statements Operational

Commercial Cards Operational

Trade Finance Operational

Service Requests Operational

Payments Operational

Liquidity Management Operational

ANZ Fileactive Operational

File Processing Operational

API Gateway Operational

Balance & Transactions Reporting Operational

ANZ Cashactive Operational

ANZ Cashactive Virtual Operational

ANZ Cashactive Control Operational

ANZ Virtual Account Management (VAM) Operational

ANZ Cashactive Fusion Operational

Start of Day Processing Operational

API Gateway Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

ANZ Cashactive Planned Maintenance May 20, 19:00-23:00 AEST

Please be advised we are undertaking planned maintenance to the Australian ANZ Cashactive Control, Cashactive Virtual and Cashactive Control API applications on Friday 20 May from 19:00 to 23:00 Australia Eastern Standard Time (AEST) and services will be unavailable.

We apologise for any inconvenience.

Impacted Geographies: Australia
Posted on May 22, 18:32 AEST

ANZ Transactive Global Planned Maintenance May 22, 04:30-12:30 AEST

Please be advised we are undertaking planned maintenance to ANZ Transactive-Global on Sunday 22 May from 04:30 to 12:30 Australian Eastern Standard Time and users will be unable to perform banking activities. ANZ Fileactive payments will be held and processed once services are restored.

We apologise for any inconvenience.

Impacted Geographies: Australia and New Zealand
Posted on May 19, 11:38 AEST

ANZ Cashactive Fusion Planned Maintenance May 22, 15:00-18:00 AEST

Please be advised we are undertaking planned maintenance to ANZ Cashactive Fusion on Sunday 22 May 2022 from 15:00 to 18:00 Australian Eastern Standard Time (AEST) and services will be unavailable.

We apologise for any inconvenience.

Impacted Geographies: Australia and New Zealand
Posted on May 16, 18:30 AEST

Past Incidents

May 19, 2022

No incidents reported today.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

ANZ Transactive Global planned maintenance

Completed - The scheduled maintenance has been completed.
May 16, 00:01 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 00:02 AEST

Scheduled - Please be advised we will be undertaking planned maintenance to ANZ Transactive-Global from Saturday 14th May at 00:00 and Monday 16th May at 00:00 Australian Eastern Standard Time. During this period, the Administration functions and some user self-service functions, including password resets, token and ANZ Digital Key activations will be unavailable. Users will be able to access ANZ Transactive-Global to perform all other banking services during this period.

We apologise for the inconvenience.

Impacted Geographies: Australian and New Zealand
May 13, 18:11 AEST

May 15, 2022

No incidents reported.

May 14, 2022

May 13, 2022

Planned Outage to ANZ Cashactive

Completed - The scheduled maintenance has been completed.
May 13, 23:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 20:00 AEST

Scheduled - Please be advised that ANZ Cashactive will be unavailable on Friday 13 May 2022 from 20:00 to 23:00 New Zealand Standard Time (NZST) due to a planned service outage. The Cashactive Control & Virtual applications in New Zealand will be unavailable during this period. Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience

Impacted Geographies: New Zealand
May 9, 17:13 AEST

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

Balance and Transaction Reporting delay

Resolved - The Balance and Transaction Reporting file has been delivered and the incident is now resolved.

Impacted Geographies: Australia

We apologise for the inconvenience.
May 10, 11:00 AEST

Update - We are continuing to work on delivering the Balance and Transaction Reporting files, which is impacting some customers with Australian Domiciled Australian Dollar accounts.

Impacted Geographies: Australia

We apologise for the inconvenience.
Please refer back to the ANZ Digital Services Status Page for further updates. Next update at 11:00 AEST.
May 10, 10:22 AEST

Identified - Our technology teams are working to resolve the issue impacting the delivery of ANZ Fileactive Balance and Transaction Reporting for some customers. We expect the issue to be resolved shortly however please refer back to ANZ Digital Services Status Page for further updates.

Impacted Geographies: Australia

We apologise for the inconvenience.
May 10, 09:18 AEST

Investigating - We are currently experiencing an issue with the delivery of ANZ Fileactive Balance and Transaction Reporting for Australian Domiciled accounts impacting some customers. Our technology teams are working to resolve the issue.

Impacted Geographies: Australia

We apologise for the inconvenience.

Please refer back to the ANZ Digital Services Status Page for further updates.
May 10, 08:08 AEST

May 9, 2022

No incidents reported.

May 8, 2022

ANZ Fileactive and ANZ Transactive-Global Outage

Completed - The scheduled maintenance has been completed.
May 8, 07:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 23:01 AEST

Scheduled - Please be advised that ANZ Fileactive and ANZ Transactive-Global will be unavailable between Saturday 7th of May at 11:00 PM and Sunday 8th May at 07:00 AM Australian Eastern Standard Time, due to a planned service outage. Inward Osko Payments will be held and get processed once all services are restored. Outward Payments will be rejected and customers will have to re-send after the outage. Cashactive Control APIs will be unavailable during this period. Please ensure you complete your banking activities prior to this outage
May 2, 18:02 AEST

May 7, 2022

May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.