ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.

For more information, contact your ANZ Customer Service Centre.

Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance

All Systems Operational

ANZ Transactive - Global Operational
ANZ Transactive – Global Logon Operational
Accounts Balance & Transactions - Statements Operational
Commercial Cards Operational
Service Requests Operational
Payments Operational
Liquidity Management Operational
ANZ Transactive – Global mobile Operational
Foreign Exchange Operational
ANZ Fileactive Operational
Balance & Transaction Reporting (BTR) - Intraday Operational
Balance & Transaction Reporting (BTR) - End of Day Operational
Payments - Managed File Transfer (MFT) Operational
Payments - API Operational
Cheque and Remittance Processing Operational
Austraclear Processing Operational
Real Time Notifications (RTN) Operational
Fileactive - Website - Logon Operational
Trade Payable Finance, Invoices and Guarantees Operational
FX Request for Quote (RFQ) - API Operational
Returned Items Operational
Reply/Acknowledgement Files Operational
ANZ Cashactive Operational
ANZ Cashactive Virtual Operational
ANZ Cashactive Control Operational
ANZ Virtual Account Management (VAM) Operational
ANZ Cashactive Fusion Operational
Start of Day Processing Operational
API Gateway Operational
ANZ Cashactive - Logon Operational
ANZ Transactive - Trade/ APEA Operational
ANZ Transactive Trade - Logon Operational
Trade Finance and Reporting Operational
Trade Finance payment processing Operational
Payments Processing Operational
ANZ Institutional Data and Analytics Operational
Data Insights Operational
Fees and Charges Operational
Other Services Operational
Customer Service Centre IVR service Operational
ANZ Commercial Cards Processing Operational
ANZ Cash Asia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ANZ Maintenance Notification - Transactive - Global May 30, 2026 00:30-10:30 AEST

Updated timing for change extended by 1 hour

ANZ Transactive - Global Scheduled Change


Start Time: 31/05/2026 00:30 AEST


End Time: 31/05/2026 10:30 AEST


Change Details


ANZ will be undertaking a change to our systems that will impact the availability of a number of digital services. The following services will be impacted during the maintenance window.



  • ANZ Transactive - Global users will be unable to logon and perform any banking services during the maintenance window which will include payment processing and any other applications.

  • There may be degradation in Host-To-Host Non-Straight Through Processing of payments from ANZ Fileactive and as a result, there may be short delays with receipt of acknowledgement files.

  • Host-To-Host Straight Through Processing via ANZ Fileactive is unaffected by the maintenance.


Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.


Impacted Geographies: Global


Posted on May 21, 2026 - 16:22 AEST

ANZ Maintenance Notification - Fileactive May 31, 2026 00:30-04:30 AEST

ANZ Fileactive Scheduled Change

*** Please note change in time

Start Time: 31/05/2026 00:30 AEST
End Time: 31/05/2026 04:30 AEST

Change Details
ANZ will be performing system maintenance on ANZ Fileactive services which will result in an outage.

During this period, Intraday Balance and Transaction reporting, will not be delivered during the outage window. Inward Osko Payments will be held and processed once all services are restored. Outward Payments will be rejected and customers will have to re-send after the outage. ANZ Payment Solutions, Cashactive API's, Cash Management Central API's and Fileactive API's will also be unavailable.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global

Posted on May 20, 2026 - 13:56 AEST

ANZ Maintenance Notification - OSKO payments (NPP) May 31, 2026 01:00-07:00 AEST

ANZ OSKO Payments Scheduled Change

Start Time: 31/05/2026 01:00 AEST
End Time: 31/05/2025 07:00 AEST

Change Details
ANZ will be performing system maintenance on ANZ OSKO Payments (NPP) services which will result in an outage.

During the outage, OSKO payments may be delayed or rejected.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Australia

Posted on May 27, 2026 - 10:21 AEST
May 27, 2026

No incidents reported today.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026
Completed - The scheduled maintenance has been completed.
May 24, 21:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 12:00 AEST
Scheduled - ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 24/05/2026 12:00 AEST
End Time: 24/05/2026 21:00 AEST

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global

May 20, 11:58 AEST
Completed - The scheduled maintenance has been completed.
May 24, 09:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 00:30 AEST
Scheduled -

ANZ Transactive - Global Scheduled Change


Start Time: 24/05/2026 00:30 AEST


End Time: 24/05/2026 09:30 AEST


Change Details


ANZ will be undertaking a change to our systems that will impact the availability of a number of digital services. The following services will be impacted during the maintenance window.



  • ANZ Transactive - Global users will be unable to logon and perform any banking services during the maintenance window which will include payment processing and any other applications.

  • There may be degradation in Host-To-Host Non Straight Through Processing of payments from ANZ Fileactive and as a result there may be short delays with receipt of acknowledgement files.

  • Host-To-Host Straight Through Processing via ANZ Fileactive is unaffected by the maintenance.


Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.


Impacted Geographies: Global


May 14, 17:16 AEST
May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
Completed - The scheduled maintenance has been completed.
May 21, 02:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 02:00 AEST
Scheduled - ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 21/05/2026 02:00 AEST
End Time: 21/05/2026 02:30 AEST

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global

May 20, 12:00 AEST
May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026
Completed - The scheduled maintenance has been completed.
May 17, 10:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 03:00 AEST
Scheduled - ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 17/05/2026 03:00 AEST
End Time: 17/05/2026 10:00 AEST

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global

May 15, 15:24 AEST
Completed - The scheduled maintenance has been completed.
May 17, 09:00 AEST
Update - Scheduled maintenance is still in progress. We will provide a further update at 9.30
May 17, 08:53 AEST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 17, 08:52 AEST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 17, 08:43 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 06:00 AEST
Scheduled - ANZ Fileactive Scheduled Change

Start Time: 17/05/2026 06:00 AEST
End Time: 17/05/2026 10:00 AEST

Change Details
ANZ is performing system maintenance on ANZ Fileactive services which has resulted in an outage.

The maintenance activities for this Scheduled Change are still in progress. The maintenance window for this change has been extended, and a further update will be provided in 60 minutes.

During this period, host-to-host processing via ANZ Fileactive will be impacted. Inward Payments from customers will be rejected and customers will have to re-send after the outage. Outward files to customers will be delayed until the maintenance is complete.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global

May 14, 13:15 AEST
May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.