ANZ Digital Services Status Page ANZ Institutional Digital Services status page provides up to date information about the operation of ANZ Institutional's systems and services for Australia and New Zealand customers. For more information contact your ANZ Customer Service Centre.
All Systems Operational
ANZ Transactive-Global ? Operational
Transactive Global Login Operational
Accounts Balance & Transactions - Statements Operational
Commercial Cards ? Operational
Trade Finance ? Operational
Service Requests ? Operational
Payments ? Operational
Liquidity Management ? Operational
ANZ Fileactive ? Operational
File Processing ? Operational
API Gateway ? Operational
Balance & Transactions Reporting Operational
ANZ Cashactive ? Operational
ANZ Cashactive Virtual ? Operational
ANZ Cashactive Control ? Operational
ANZ Virtual Account Management (VAM) ? Operational
ANZ Cashactive Fusion ? Operational
Start of Day Processing ? Operational
API Gateway ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 27, 2022

No incidents reported today.

Sep 26, 2022
Completed - The scheduled maintenance has been completed.
Sep 26, 17:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 06:00 AEST
Scheduled -

The New Zealand Prime Minister has declared Monday 26 September 2022 Queen Elizabeth II Memorial Day to observe the passing of Queen Elizabeth II.


Although the Queen Elizabeth II memorial is a public holiday all inward and outward New Zealand payments (with the exception of payments requiring Foreign Exchange) will continue to be processed as they would on a standard business day.


International Payments and Transfers requiring no Foreign Exchange will be processed as they would on a standard business day. International Payments and Transfers requiring Foreign Exchange involving NZD will not be available and will need to be processed the next business day.


Scheduled Future dated payments that have this value date will automatically be processed as they would on a standard business day.


Balance and Transaction Reporting (BTR) will still be available for this day as per a standard business day. 


Standard payment cut-off times will apply. For further information, please refer to the Processing & cut-off times article in ANZ Digital Services Help.




Sep 21, 11:21 AEST
Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022
Completed - The scheduled maintenance has been completed.
Sep 22, 19:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 06:00 AEST
Scheduled -

Following the recent passing of Her Majesty The Queen, the Prime Minister of Australia has declared Thursday 22 September 2022 as the National Day of Mourning and that this day will be recognised as a National public holiday. As a consequence, this will be considered a non-business day for Australian payments (with the exception of Osko and Account Transfers) with no other payment processing to occur on this day. 


Customers will be unable to create payments on ANZ Transactive – Global, Fileactive, Cashactive Control and Virtual Account Management services with a value date of 22 September 2022. For customers that have already scheduled forward dated, these will automatically be processed for value on the next business day being Friday 23 September 2022. Alternatively you can stop the payment  and re-submit for processing on an alternative value date. 


The Customer Service Centre will not be available on 22 September 2022. 


For further information, please refer to the Processing & cut-off times article in ANZ Digital Services Help.


Impacted Geographies: Australia


Sep 20, 13:43 AEST
Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022
Completed - The scheduled maintenance has been completed.
Sep 18, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 09:01 AEST
Scheduled - Please be advised we are undertaking planned maintenance to ANZ Transactive-Global from 09:00 AEST on Saturday 17 September until 02:00 AEST Sunday 18 September 2022.

During the outage, ANZ Transactive-Global functions will be unavailable to users, including the ANZ Transactive - Global mobile application . Please ensure you complete your banking activities prior to this outage. We apologise for the inconvenience.

Impacted Geographies: Australia and New Zealand

Sep 12, 12:36 AEST
Sep 17, 2022
Sep 16, 2022

No incidents reported.

Sep 15, 2022

No incidents reported.

Sep 14, 2022

No incidents reported.

Sep 13, 2022

No incidents reported.