ANZ Digital Services Status Page ANZ Institutional Digital Services status page provides up to date information about the operation of ANZ Institutional's systems and services for Australian customers. For more information contact your ANZ Customer Service Centre.

Provide feedback on the status page via the Feedback Form

All Systems Operational
ANZ Transactive-Global ? Operational
Transactive Global Login Operational
Accounts Balance & Transactions - Statements Operational
Commercial Cards ? Operational
Trade Finance ? Operational
Service Requests ? Operational
Payments ? Operational
Liquidity Management ? Operational
ANZ Fileactive ? Operational
File Processing ? Operational
API Gateway ? Operational
Balance & Transactions Reporting Operational
ANZ Cashactive ? Operational
ANZ Cashactive Virtual ? Operational
ANZ Cashactive Control ? Operational
ANZ Virtual Account Management (VAM) ? Operational
ANZ Cashactive Fusion ? Operational
Start of Day Processing ? Operational
API Gateway ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ANZ Cashactive Planned Maintenance May 20, 19:00-23:00 AEST
Please be advised we are undertaking planned maintenance to the Australian ANZ Cashactive Control, Cashactive Virtual and Cashactive Control API applications on Friday 20 May from 19:00 to 23:00 Australia Eastern Standard Time (AEST) and services will be unavailable.

We apologise for any inconvenience.

Impacted Geographies: Australia

Posted on May 22, 18:32 AEST
Please be advised we are undertaking planned maintenance to ANZ Transactive-Global on Sunday 22 May from 04:30 to 12:30 Australian Eastern Standard Time and users will be unable to perform banking activities. ANZ Fileactive payments will be held and processed once services are restored.

We apologise for any inconvenience.

Impacted Geographies: Australia and New Zealand

Posted on May 19, 11:38 AEST
Please be advised we are undertaking planned maintenance to ANZ Cashactive Fusion on Sunday 22 May 2022 from 15:00 to 18:00 Australian Eastern Standard Time (AEST) and services will be unavailable.

We apologise for any inconvenience.

Impacted Geographies: Australia and New Zealand

Posted on May 16, 18:30 AEST
Past Incidents
May 19, 2022

No incidents reported today.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022
Completed - The scheduled maintenance has been completed.
May 16, 00:01 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 00:02 AEST
Scheduled - Please be advised we will be undertaking planned maintenance to ANZ Transactive-Global from Saturday 14th May at 00:00 and Monday 16th May at 00:00 Australian Eastern Standard Time. During this period, the Administration functions and some user self-service functions, including password resets, token and ANZ Digital Key activations will be unavailable. Users will be able to access ANZ Transactive-Global to perform all other banking services during this period.

We apologise for the inconvenience.

Impacted Geographies: Australian and New Zealand

May 13, 18:11 AEST
May 15, 2022

No incidents reported.

May 14, 2022
May 13, 2022
Completed - The scheduled maintenance has been completed.
May 13, 23:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 20:00 AEST
Scheduled - Please be advised that ANZ Cashactive will be unavailable on Friday 13 May 2022 from 20:00 to 23:00 New Zealand Standard Time (NZST) due to a planned service outage. The Cashactive Control & Virtual applications in New Zealand will be unavailable during this period. Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience

Impacted Geographies: New Zealand

May 9, 17:13 AEST
May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022
Resolved - The Balance and Transaction Reporting file has been delivered and the incident is now resolved.

Impacted Geographies: Australia

We apologise for the inconvenience.

May 10, 11:00 AEST
Update - We are continuing to work on delivering the Balance and Transaction Reporting files, which is impacting some customers with Australian Domiciled Australian Dollar accounts.

Impacted Geographies: Australia

We apologise for the inconvenience.
Please refer back to the ANZ Digital Services Status Page for further updates. Next update at 11:00 AEST.

May 10, 10:22 AEST
Identified - Our technology teams are working to resolve the issue impacting the delivery of ANZ Fileactive Balance and Transaction Reporting for some customers. We expect the issue to be resolved shortly however please refer back to ANZ Digital Services Status Page for further updates.

Impacted Geographies: Australia

We apologise for the inconvenience.

May 10, 09:18 AEST
Investigating - We are currently experiencing an issue with the delivery of ANZ Fileactive Balance and Transaction Reporting for Australian Domiciled accounts impacting some customers. Our technology teams are working to resolve the issue.

Impacted Geographies: Australia

We apologise for the inconvenience.

Please refer back to the ANZ Digital Services Status Page for further updates.

May 10, 08:08 AEST
May 9, 2022

No incidents reported.

May 8, 2022
Completed - The scheduled maintenance has been completed.
May 8, 07:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 23:01 AEST
Scheduled - Please be advised that ANZ Fileactive and ANZ Transactive-Global will be unavailable between Saturday 7th of May at 11:00 PM and Sunday 8th May at 07:00 AM Australian Eastern Standard Time, due to a planned service outage. Inward Osko Payments will be held and get processed once all services are restored. Outward Payments will be rejected and customers will have to re-send after the outage. Cashactive Control APIs will be unavailable during this period. Please ensure you complete your banking activities prior to this outage
May 2, 18:02 AEST
May 7, 2022
May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.