ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.

For more information, contact your ANZ Customer Service Centre.

Key:
Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance
ANZ Wholesale Digital Incident Notification - Fileactive Connectivity
Incident Report for ANZ Digital Services
Resolved
Fileactive Connectivity
Start Time: 14/10/2024 15:30 AEDT
Resolution Time: 14/10/2024 15:54 AEDT

Please be advised the issue has been resolved and connectivity has been restored. Technology teams are currently reviewing impacted services and performing remediation activities.

We apologise for the inconvenience.
Posted Oct 14, 2024 - 16:06 AEDT
Investigating
Fileactive Connectivity
Start Time: 14/10/2024 15:30 AEDT
Resolution Time: TBA

Incident Details
We are currently investigating an issue impacting ANZ Fileactive. Some Straight-through-processing (STP) users are experiencing intermittent connectivity issues and are unable to process payments.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Global
Posted Oct 14, 2024 - 15:43 AEDT
This incident affected: ANZ Fileactive (File Processing, Balance & Transaction Reporting).