ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.
For more information, contact your ANZ Customer Service Centre.
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ANZ Incident Notification - Fileactive - BPay File Processing Issues
Incident
Report for ANZ Digital Services
Resolved
This incident has been resolved.
Investigating
ANZ Fileactive - BPay Files
Start Time: 06/09/2026 14:50 AEST
Resolution Time: 06/09/2026 18:06 AEST
Incident Details
We have been experiencing delays in processing of BPay files via the ANZ Fileactive service since 14:50 AEST. This is resulting in some customer either receiving empty or delayed file. Technology teams are currently investigating the issue.
We apologise for the inconvenience. Please refer back to Status Page for further updates.
Impacted Geographies: Global
Start Time: 06/09/2026 14:50 AEST
Resolution Time: 06/09/2026 18:06 AEST
Incident Details
We have been experiencing delays in processing of BPay files via the ANZ Fileactive service since 14:50 AEST. This is resulting in some customer either receiving empty or delayed file. Technology teams are currently investigating the issue.
We apologise for the inconvenience. Please refer back to Status Page for further updates.
Impacted Geographies: Global
This incident affected: ANZ Fileactive (Payments - Managed File Transfer (MFT), Payments - API, Reply/Acknowledgement Files).