ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.
For more information, contact your ANZ Customer Service Centre.
Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance
ANZ Maintenance Notification - Transactive - Global and Fileactive
Scheduled Maintenance
Report for ANZ Digital Services
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
ANZ Transactive - Global and Fileactive Scheduled Change
Start Time: 16/11/2025 02:30 AEDT
End Time: 16/11/2025 05:30 AEDT
Change Details
ANZ will be undertaking a change to our systems that will impact the availability of ANZ Fileactive and ANZ Transactive - Global services.
During this period, Intraday Balance and Transaction reporting, will not be delivered during the outage window. Inward Osko Payments will be held and processed once all services are restored. Outward Payments will be rejected, and customers will have to re-send after the outage.
Also impacted during the outage will be ANZ Transactive - Global - Self Service functionalities such as New User Activation, Forgot Password, Change Password, Unblock Token & ADK Activation.
Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.
Impacted Geographies: Australia
Start Time: 16/11/2025 02:30 AEDT
End Time: 16/11/2025 05:30 AEDT
Change Details
ANZ will be undertaking a change to our systems that will impact the availability of ANZ Fileactive and ANZ Transactive - Global services.
During this period, Intraday Balance and Transaction reporting, will not be delivered during the outage window. Inward Osko Payments will be held and processed once all services are restored. Outward Payments will be rejected, and customers will have to re-send after the outage.
Also impacted during the outage will be ANZ Transactive - Global - Self Service functionalities such as New User Activation, Forgot Password, Change Password, Unblock Token & ADK Activation.
Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.
Impacted Geographies: Australia
This scheduled maintenance affected: ANZ Fileactive (Balance & Transaction Reporting (BTR) - Intraday, Payments - Managed File Transfer (MFT), Payments - API) and ANZ Transactive - Global (Accounts Balance & Transactions - Statements, Service Requests, Payments).