ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.
For more information, contact your ANZ Customer Service Centre.
Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance
ANZ Incident Notification - Fileactive Real Time Notifications and ANZ Cash Management Central
Incident
Report for ANZ Digital Services
Resolved
ANZ Fileactive
Start Time: 22/11/2025 05:44 AEDT
Resolution Time: 24/11/2025 20:10 AEDT
Notifications inpacted during the outage period have been delivered and service is fully restored.
We apologise for the inconvenience caused by the incident.
Start Time: 22/11/2025 05:44 AEDT
Resolution Time: 24/11/2025 20:10 AEDT
Notifications inpacted during the outage period have been delivered and service is fully restored.
We apologise for the inconvenience caused by the incident.
Monitoring
The Real-Time Notifications service has been successfully restored since 17:30 AEDT, however customers impacted by the incident have not received notification from the incident start time until 17:30 AEDT. ANZ Technology Teams are working on processing the impacted notifications and we will provide an update as soon as it becomes available.
We apologise for the inconvenience.
Impacted Geographies: Australia
We apologise for the inconvenience.
Impacted Geographies: Australia
Investigating
ANZ Fileactive
Start Time: 22/11/2025 05:44 AEDT
Resolution Time: TBA
Incident Details
We are currently investigating an issue affecting Real-Time Notifications for inward NPP (Osko) payments for ANZ Fileactive and ANZ Cash Management Central customers. As a result, some customers may experience non-receipt of notifications used to allocate funds to accounts.
We apologise for the inconvenience. Please refer back to Status Page for further updates.
Impacted Geographies: Australia
Start Time: 22/11/2025 05:44 AEDT
Resolution Time: TBA
Incident Details
We are currently investigating an issue affecting Real-Time Notifications for inward NPP (Osko) payments for ANZ Fileactive and ANZ Cash Management Central customers. As a result, some customers may experience non-receipt of notifications used to allocate funds to accounts.
We apologise for the inconvenience. Please refer back to Status Page for further updates.
Impacted Geographies: Australia
This incident affected: ANZ Fileactive (Real Time Notifications (RTN)).