ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.

For more information, contact your ANZ Customer Service Centre.

Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance

ANZ Incident Notification - Payments Processing Delays

Incident Report for ANZ Digital Services

Resolved

Resolution Time:07:45 AEST

The service has been restored. A small number of Osko payments were returned during the outage to the service and customers are advised to resend impacted payments. If you require assistance, please contact the Customer Service Centre or your ANZ contact.

We apologise for the inconvenience caused by this incident.
Posted Oct 01, 2026 - 08:07 AEST

Investigating

ANZ Fileactive and ANZ Transactive Global
Start Time: 01/10/2026 06:30 AEDT
Resolution Time: TBA

Incident Details
Please be advised we are currently investigating an issue impacting the processing of OSKO Payments in ANZ Transactive - Global and ANZ Fileactive.

Our technology teams are assessing the issue, and we will provide an update as soon as possible.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Global
Posted Oct 01, 2026 - 06:34 AEST
This incident affected: ANZ Fileactive (Payments - Managed File Transfer (MFT), Payments - API) and ANZ Transactive - Global (Payments).