ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.

For more information, contact your ANZ Customer Service Centre.

Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance

ANZ Maintenance Notification - Transactive - Global and Fileactive

Scheduled for Nov 23, 00:45 - 07:00 AEDT

Scheduled

ANZ Transactive - Global and Fileactive Scheduled Change

Start Time: 23/11/2025 00:45 AEDT
End Time: 23/11/2025 07:00 AEDT

Change Details

ANZ will be undertaking a change to our systems that will impact the availability of ANZ Fileactive and ANZ Transactive - Global services.

During this period, Intraday Balance and Transaction reporting will not be delivered during the outage window. Inward and Outward Osko Payments will be held and processed once all services are restored. NPP PayTo payment initiation requests processed during the outage will be held and processed once all services are restored.

ANZ Transactive - Global - Self Service functionalities such as New User Activation, Forgot Password, Change Password, Unblock Token & ADK Activation will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Australia and Australian Domiciled Accounts
Posted Nov 17, 2025 - 14:55 AEDT
This scheduled maintenance affects: ANZ Fileactive (Balance & Transaction Reporting (BTR) - Intraday, Payments - Managed File Transfer (MFT), Payments - API, Real Time Notifications (RTN), Reply/Acknowledgement Files, NPP PayTo Services) and ANZ Transactive - Global (Accounts Balance & Transactions - Statements, Service Requests, Payments).