ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.
For more information, contact your ANZ Customer Service Centre.
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ANZ Incident Notification - Transactive - Global - Foreign Exchange (FX) Rates
Incident
Report for ANZ Digital Services
Resolved
This incident has been resolved.
Investigating
ANZ Transactive - Global (FX Rates)
Start Time: 08/12/2025 10:30 AEDT
Resolution Time: 08/12/2025 11:35 AEDT
Incident Details
We are currently investigating an incident impacting ANZ Transactive - Global. Australian and New Zealand Users are unable to obtain Dynamic FX Rates for cross currency payments initiated within ANZ Transactive - Global. The incident impacts the Get Rate function of ANZ Transactive - Global and the request will time out and users will then receive an error message.
The incident does not impact ANZ Transactive - Global users utilising pre-booked deals.
We apologise for the inconvenience. Please refer back to Status Page for further updates.
Impacted Geographies: Australia and New Zealand
Start Time: 08/12/2025 10:30 AEDT
Resolution Time: 08/12/2025 11:35 AEDT
Incident Details
We are currently investigating an incident impacting ANZ Transactive - Global. Australian and New Zealand Users are unable to obtain Dynamic FX Rates for cross currency payments initiated within ANZ Transactive - Global. The incident impacts the Get Rate function of ANZ Transactive - Global and the request will time out and users will then receive an error message.
The incident does not impact ANZ Transactive - Global users utilising pre-booked deals.
We apologise for the inconvenience. Please refer back to Status Page for further updates.
Impacted Geographies: Australia and New Zealand
This incident affected: ANZ Transactive - Global (Foreign Exchange).