ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.
For more information, contact your ANZ Customer Service Centre.
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Operational
Degraded Performance
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Major Outage
Under Maintenance
ANZ Incident Notification - Transactive - Global Foreign Exchange rates
Incident
Report for ANZ Digital Services
Resolved
The service has been restored and incident is now resolved.
Investigating
ANZ Transactive - Global Foreign Exchange rates
Start Time: 21/11/2024 08:30 AEDT
Resolution Time: TBA
Incident Details
We are currently investigating an incident impacting ANZ Transactive - Global. Users are unable to obtain FX Rates for cross currency payments initiated within ANZ Transactive - Global and are receiving an error message 'Error: Rate request failed, Unable to get rate for the selected payment.'
We apologise for the inconvenience. Please refer back to Status Page for further updates.
Impacted Geographies: Global
Start Time: 21/11/2024 08:30 AEDT
Resolution Time: TBA
Incident Details
We are currently investigating an incident impacting ANZ Transactive - Global. Users are unable to obtain FX Rates for cross currency payments initiated within ANZ Transactive - Global and are receiving an error message 'Error: Rate request failed, Unable to get rate for the selected payment.'
We apologise for the inconvenience. Please refer back to Status Page for further updates.
Impacted Geographies: Global
This incident affected: ANZ Transactive - Global (ANZ Transactive – Global Logon, Accounts Balance & Transactions - Statements, Commercial Cards, Service Requests, Payments, Liquidity Management, ANZ Transactive – Global mobile, Foreign Exchange).