ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.
For more information, contact your ANZ Customer Service Centre.
Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance
ANZ Incident Notification - Transactive - APEA (PNG only)
Incident
Report for ANZ Digital Services
Resolved
The service has now been fully restored and this incident has been resolved.
All affected services are operating as normal. We apologise for any inconvenience caused.
Resolution Time: 28/09/2026 10:15 AEST
All affected services are operating as normal. We apologise for any inconvenience caused.
Resolution Time: 28/09/2026 10:15 AEST
Update
We can confirm that the inward RTGS payments delayed on Friday, 25 September have now been successfully received this morning.
We are continuing to monitor the processing of today's inward RTGS payments and are awaiting confirmation that processing is progressing as expected. We will provide a further update as soon as this confirmation is received.
We are continuing to monitor the processing of today's inward RTGS payments and are awaiting confirmation that processing is progressing as expected. We will provide a further update as soon as this confirmation is received.
Investigating
ANZ Transactive - APEA
Start Time: 25/09/2026 11:36 AEST
Resolution Time: ETA
Incident Details
ANZ has experienced an issue due to a technical issue at BPNG resulting in connectivity issue with the RTGS.
Technology teams are currently working on the issue and further updates will be available as soon as practical.
We apologise for the inconvenience. Please refer back to Status Page for further updates.
Impacted Geographies: PNG Only
Start Time: 25/09/2026 11:36 AEST
Resolution Time: ETA
Incident Details
ANZ has experienced an issue due to a technical issue at BPNG resulting in connectivity issue with the RTGS.
Technology teams are currently working on the issue and further updates will be available as soon as practical.
We apologise for the inconvenience. Please refer back to Status Page for further updates.
Impacted Geographies: PNG Only
This incident affected: ANZ Transactive - Trade/ APEA (Payments Processing).