ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.
For more information, contact your ANZ Customer Service Centre.
Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance
ANZ Incident Notification - Fileactive - File processing delays.
Incident
Report for ANZ Digital Services
Resolved
ANZ Fileactive
Start Time: 16/07/2026 08:45 AEST
Resolution Time: 16/07/2026 09:10 AEST
This incident has been resolved.
Start Time: 16/07/2026 08:45 AEST
Resolution Time: 16/07/2026 09:10 AEST
This incident has been resolved.
Investigating
ANZ Fileactive
Start Time: 16/07/2026 08:45 AEST
Resolution Time: TBA
Incident Details
We have been experiencing delays in processing of files via the ANZ Fileactive service since 08:45 AEST. This is resulting in processing delays of payments and reply files. Technology teams are currently investigating the issue.
We apologise for the inconvenience. Please refer back to Status Page for further updates.
Impacted Geographies: Global
Start Time: 16/07/2026 08:45 AEST
Resolution Time: TBA
Incident Details
We have been experiencing delays in processing of files via the ANZ Fileactive service since 08:45 AEST. This is resulting in processing delays of payments and reply files. Technology teams are currently investigating the issue.
We apologise for the inconvenience. Please refer back to Status Page for further updates.
Impacted Geographies: Global
This incident affected: ANZ Fileactive (Payments - Managed File Transfer (MFT), Payments - API, Reply/Acknowledgement Files).