ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.
For more information, contact your ANZ Customer Service Centre.
Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance
ANZ Incident Notification - Transactive Global & Fileactive - Payment Processing Delays
Incident
Report for ANZ Digital Services
Resolved
This incident has been resolved.
Update
We are continuing to investigate this issue.
Investigating
ANZ Transactive - Global & ANZ - Fileactive
Start Time: 08/09/2025 12:00 AEST
Resolution Time: TBA
Incident Details
We are currently investigating an issue impacting some payments within ANZ Transactive - Global & ANZ - Fileactive. Users may experience delays with payment processing.
Technology teams are currently reviewing the issue and we will provide further updates as they become available.
We apologise for the inconvenience. Please refer back to Status Page for further updates.
Impacted Geographies: Global
Start Time: 08/09/2025 12:00 AEST
Resolution Time: TBA
Incident Details
We are currently investigating an issue impacting some payments within ANZ Transactive - Global & ANZ - Fileactive. Users may experience delays with payment processing.
Technology teams are currently reviewing the issue and we will provide further updates as they become available.
We apologise for the inconvenience. Please refer back to Status Page for further updates.
Impacted Geographies: Global
This incident affected: ANZ Fileactive (Payments - Managed File Transfer (MFT), Payments - API) and ANZ Transactive - Global (Payments).