ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.
For more information, contact your ANZ Customer Service Centre.
Key:
Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance
ANZ Incident Notification - Fileactive - File processing delays.
Incident
Report for ANZ Digital Services
Resolved
This incident has been resolved.
Update
We are continuing to investigate this issue.
Investigating
ANZ Fileactive
Start Time: 20/11/2024 13:45 AEDT
Resolution Time: 20/11/2024 16:00 AEDT
Incident Details
We are currently experiencing delays in processing of files via the ANZ Fileactive service. This is resulting in slowness in processing of payments and reply files. Technology teams are currently working to resolve the issue and manage the backlog of files.
We apologise for the inconvenience. Please refer back to Status Page for further updates.
Impacted Geographies: Global
Start Time: 20/11/2024 13:45 AEDT
Resolution Time: 20/11/2024 16:00 AEDT
Incident Details
We are currently experiencing delays in processing of files via the ANZ Fileactive service. This is resulting in slowness in processing of payments and reply files. Technology teams are currently working to resolve the issue and manage the backlog of files.
We apologise for the inconvenience. Please refer back to Status Page for further updates.
Impacted Geographies: Global
This incident affected: ANZ Fileactive (File Processing).