ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.

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ANZ Incident Notification - Transactive - Global - Foreign Exchange (FX) Rates

Incident Report for ANZ Digital Services

Resolved

This incident has now been resolved, with payments flowing successfully and users can now use the 'Get Rate' function within ANZ Transactive - Global
Posted Jun 08, 2026 - 17:08 AEST

Update

Please be advised the issue is also impacting payments from other countries, including Singapore and Hong Kong.
Posted Jun 08, 2026 - 13:38 AEST

Update

We are continuing to investigate the issue.

Users impacted are advised to use the Transactive Global Mobile app, which is currently enabling the "get rate" function for transaction processing.
Posted Jun 08, 2026 - 12:59 AEST

Investigating

ANZ Transactive - Global (FX Rates)
Start Time: 08/06/2026 10:18 AEST
Resolution Time: TBA

Incident Details
We are currently investigating an incident impacting ANZ Transactive - Global. Users in Australia and New Zealand are intermittently unable to obtain FX Rates for cross currency payments initiated within ANZ Transactive - Global when using the 'Get Rate' function

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Australia and New Zealand
Posted Jun 08, 2026 - 12:22 AEST
This incident affected: ANZ Transactive - Global (Foreign Exchange).
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