ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.

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ANZ Incident Notification - Fileactive and Transactive - Global - NPP (Osko) Payment Processing

Incident Report for ANZ Digital Services

Resolved

This incident has been resolved.
Posted Feb 07, 2025 - 14:03 AEDT

Monitoring

The service was stabilised at 09:30 AEDT and NPP (Osko) Payments are now processing as expected. Teams are reviewing the backlog of impacted payments and remediation activities are being undertaken. Further updates will be provided as soon as available.
Posted Feb 07, 2025 - 09:55 AEDT

Investigating

ANZ Fileactive & Transactive - Global
Start Time: 07/02/2025 06:00 AEDT
Resolution Time: TBA

Incident Details
We hve been experiencing intermittent processing issues impacting ANZ Fileactive and Transactive - Global inward and outward NPP (Osko) Payments since approximately 06:00 AEDT. Technology teams are currently investigating the issue and will provide further updates when available. Direct Entry and RTGS payment methods are available for processing.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Australia
Posted Feb 07, 2025 - 09:14 AEDT
This incident affected: ANZ Fileactive (File Processing) and ANZ Transactive - Global (Payments).
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